{
  "id": 19857255,
  "title": "Microsoft apologises for global outage as UAE Outlook users see recovery",
  "url": "https://urgent.news/2026/11/13/microsoft-apologises-for-global-outage-as-uae-outlook-users-see",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T07:03:25.000Z",
  "source": {
    "name": "Gulf News",
    "slug": "gulf-news",
    "url": "https://gulfnews.com/technology/microsoft-apologises-for-global-outage-as-uae-outlook-users-see-recovery-1.500746008"
  },
  "original_language": "en",
  "account": null,
  "summary": "Microsoft reveals cause of outage, says services recovering Microsoft has apologised for the widespread disruption to its services, saying the incident stemmed from a technical issue linked to an earlier network capacity upgrade. In a statement on X, the company said the problem surfaced following a recent network change and was not related to a cyberattack or artificial intelligence agents.…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 4,
    "also_reported_by": [
      {
        "outlet": "The Verge",
        "title": "Microsoft’s massive Outlook outage continues",
        "url": "https://urgent.news/2026/11/13/microsofts-massive-outlook-outage-continues",
        "published": "2026-11-13T12:48:03.000Z"
      },
      {
        "outlet": "Wired",
        "title": "The Microsoft Outage Is a Warning for the World",
        "url": "https://urgent.news/2026/11/13/the-microsoft-outage-is-a-warning-for-the-world",
        "published": "2026-11-13T17:15:54.000Z"
      },
      {
        "outlet": "Al Jazeera",
        "title": "No emails, no problem? Workers joke about Microsoft outage",
        "url": "https://urgent.news/2026/11/13/no-emails-no-problem-workers-joke-about-microsoft-outage",
        "published": "2026-11-13T17:55:05.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}