{
  "id": 19851694,
  "title": "Microsoft 365 Outage Resolving After Nearly 24 Hours",
  "url": "https://urgent.news/2026/11/13/microsoft-365-outage-resolving-after-nearly-24-hours",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-13T19:00:35.000Z",
  "source": {
    "name": "MacRumors",
    "slug": "macrumors",
    "url": "https://www.macrumors.com/2026/11/13/microsoft-365-outage-resolving/"
  },
  "original_language": "en",
  "account": "The Microsoft 365 outage has been resolved after roughly 24 hours, according to the company. The underlying technical issue has been fixed and service stability is being restored across the platform. The incident began around 1 p.m. Eastern Time on Thursday and affected Outlook email, Teams, Copilot, and some Apple Mail functionalities. While many calling, meeting, and messaging features remained operational, users encountered errors scheduling meetings and adding calendar entries. The outage impacted businesses, educational institutions, and governments on a global scale. Microsoft apologized for the disruption, clarifying that the issue was not a result of a cyberattack or AI agents, but rather an error introduced during a previous network capacity upgrade. The company stated it will release a comprehensive incident report post-review. Microsoft expressed deep regret for the inconvenience caused to its customers and partners, emphasizing the importance it places on maintaining trust in its services. The company is gradually restoring services, validating stability at each stage, and expects a full recovery.",
  "summary": "The ongoing Microsoft 365 outage is resolving after nearly 24 hours. The company said the underlying issue has been fixed and it is seeing \"broad recovery and stability\" across its services as it works to restore access to customers. The Microsoft 365 downtime started at approximately 1 p.m. Eastern Time on Thursday. Customers could not access their Outlook email or use some features in Teams and…",
  "key_points": [
    "Microsoft 365 outage resolved after nearly 24 hours",
    "Outage affected Outlook, Teams, Copilot, and Apple Mail",
    "Error from network capacity upgrade, not cyberattack"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}