{
  "id": 19847506,
  "title": "Microsoft ‘deeply sorry’ for global outage, says issue not caused by cyber or AI agents",
  "url": "https://urgent.news/2026/11/13/microsoft-deeply-sorry-for-global-outage-says-issue-not-caused-by",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-13T18:43:24.000Z",
  "source": {
    "name": "South China Morning Post",
    "slug": "south-china-morning-post",
    "url": "https://www.scmp.com/news/world/article/3374408/microsoft-deeply-sorry-global-outage-says-issue-not-caused-cyber-or-ai-agents"
  },
  "original_language": "en",
  "account": null,
  "summary": "Microsoft on Friday apologised for a global outage that disrupted public services and businesses around the world, as it reported a “broad recovery” for Outlook email and other services. The company ruled out any malicious “cyber or AI” activity as the cause of the outage, which affected several Microsoft products and disrupted healthcare services, delayed corporate earnings reports and left…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 4,
    "also_reported_by": [
      {
        "outlet": "Nairametrics",
        "title": "Microsoft global outage disrupts Outlook, Teams, Copilot services",
        "url": "https://urgent.news/2026/11/13/microsoft-global-outage-disrupts-outlook-teams-copilot-services",
        "published": "2026-11-13T08:37:48.000Z"
      },
      {
        "outlet": "NDTV",
        "title": "What Caused Global Microsoft Outage That Disrupted Outlook, Teams, Copilot",
        "url": "https://urgent.news/2026/11/13/what-caused-global-microsoft-outage-that-disrupted-outlook-teams",
        "published": "2026-11-13T18:16:15.000Z"
      },
      {
        "outlet": "Arabian Business",
        "title": "Microsoft rules out cyberattack and AI as cause of global Outlook and Teams outage",
        "url": "https://urgent.news/2026/11/13/microsoft-rules-out-cyberattack-and-ai-as-cause-of-global-outlook-and",
        "published": "2026-11-13T18:26:28.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}