{
  "id": 19839560,
  "title": "Microsoft reports progress in restoring service after global outage",
  "url": "https://urgent.news/2026/11/13/microsoft-reports-progress-in-restoring-service-after-global-outage",
  "topic": "business",
  "section": "Business",
  "published": "2026-11-13T17:31:57.000Z",
  "source": {
    "name": "Semafor",
    "slug": "semafor",
    "url": "https://www.semafor.com/article/11/13/2026/microsoft-reports-progress-in-restoring-service-after-global-outage"
  },
  "original_language": "en",
  "account": null,
  "summary": "Microsoft has reported progress in restoring its services after a global outage that affected Outlook, Teams, and Copilot across more than 70 countries on Thursday. The outage caused significant disruptions, forcing several police departments in the UK to advise against reporting crimes via online submission forms and prompting schools and agencies in Australia and Japan to revert to analog methods. One company even delayed its earnings call due to the issue. Although Microsoft has ruled out a cyberattack, the incident highlights the digital world's reliance on a few major tech companies as potential single points of failure.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "City AM",
        "title": "Asda and Natwest hit as Microsoft outage sparks ‘bad day for UK PLC’",
        "url": "https://urgent.news/2026/11/13/asda-and-natwest-hit-as-microsoft-outage-sparks-bad-day-for-uk-plc",
        "published": "2026-11-13T12:50:15.000Z"
      },
      {
        "outlet": "Politico EU",
        "title": "Microsoft outage renews European calls to detox from US tech",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-renews-european-calls-to-detox-from-us-tech",
        "published": "2026-11-13T17:32:11.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}