{
  "id": 19837615,
  "title": "Meta’s Muse can now handle your phone call chores for you — here’s how it works",
  "url": "https://urgent.news/2026/11/13/metas-muse-can-now-handle-your-phone-call-chores-for-you-heres-how-it",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-13T16:47:51.000Z",
  "source": {
    "name": "Tom's Guide",
    "slug": "tom-s-guide",
    "url": "https://www.tomsguide.com/ai/metas-muse-can-now-handle-your-phone-call-chores-for-you-heres-how-it-works"
  },
  "original_language": "en",
  "account": "Meta's Muse AI assistant can now make phone calls on behalf of its paid subscribers. This feature, which was previously only available to early users, has expanded to include a wider array of tasks such as making reservations, scheduling appointments, and resolving billing-related issues. Paid subscription plans offer access to Muse's phone calling capabilities at $20/month (Power tier) or $100/month (Maximum tier). Users can utilize Muse to make calls to businesses in the United States, with success stories ranging from scheduling car repairs to navigating cable company systems. The AI assistant operates by identifying the business, finding the appropriate phone number, and communicating the user's details during the call. Despite the convenience, some businesses have hung up on Muse due to concerns over spam calls and frustrations with automated agents.",
  "summary": "Meta’s personal AI agent can now make phone calls for you if you’re willing to pay for this widely available feature.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}