{
  "id": 19828010,
  "title": "Microsoft outage: UK warns of fake IT support calls",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-uk-warns-of-fake-it-support-calls-19828010",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T15:54:51.000Z",
  "source": {
    "name": "Punch Nigeria",
    "slug": "punch-nigeria",
    "url": "https://punchng.com/microsoft-outage-uk-warns-of-fake-it-support-calls/"
  },
  "original_language": "en",
  "account": null,
  "summary": "The United Kingdom’s National Cyber Security Centre has issued a warning to the public about an increase in scam calls and approaches impersonating IT help desks or Microsoft, following the global Microsoft outage. The NCSC emphasized the need for vigilance against such fraudulent activities, stating that scammers often exploit major news events to gain people's trust and pressure them into acting without thinking. The agency advised users to be cautious when responding to unexpected calls and messages, particularly those containing links, and to consult the NCSC website for guidance on identifying and reporting suspicious messages, websites, and telephone calls.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}