{
  "id": 19817139,
  "title": "Microsoft Struggles to Repair Worldwide Outage. Here's What You Need to Know",
  "url": "https://urgent.news/2026/11/13/microsoft-struggles-to-repair-worldwide-outage-heres-what-you-need-to",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-11-13T14:06:20.000Z",
  "source": {
    "name": "Time",
    "slug": "time",
    "url": "https://time.com/article/2026/11/13/microsoft-outage-worldwide-disruption-teams-outlook-emails/"
  },
  "original_language": "en",
  "account": "On November 13, 2026, a widespread Microsoft service outage impacted various applications, including Outlook, Teams, and Copilot. This disruption has left businesses, governments, and tech companies worldwide struggling to access critical communication tools. Microsoft stated that users may still be unable to connect to multiple Microsoft 365 services, with intermittent issues persisting despite some improvements in Europe and North America.\n\nMajor municipal governments, such as those in Baltimore County, Maryland, Jacksonville, Florida, and Austin, Texas, reported email service interruptions, with essential services remaining unaffected. Tech businesses like OpenAI and Anthropic also experienced failures involving Microsoft 365 integration tools. Overseas, the UK government, its National Health Service (NHS), and Japan's government have all reported email and IT system issues.\n\nMicrosoft asserts there is no evidence of malicious activity, suggesting the disruption may stem from a faulty software update. This marks a repeat of the 2024 CrowdStrike-related outage, where similar disruptions occurred across Microsoft services. Microsoft continues to issue updates and work on restoring infrastructure, but the full extent of the impact and the timeline for service restoration remains unclear.",
  "summary": "The outage impacting various Microsoft 365 services has caused disruption to governments and businesses globally.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}