{
  "id": 19812339,
  "title": "Microsoft’s massive Outlook outage continues",
  "url": "https://urgent.news/2026/11/13/microsofts-massive-outlook-outage-continues",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-13T12:48:03.000Z",
  "source": {
    "name": "The Verge",
    "slug": "the-verge",
    "url": "https://www.theverge.com/tech/1032862/microsoft-outlook-down-outage"
  },
  "original_language": "en",
  "account": "Microsoft's ongoing Outlook outage has entered its second day, with service gradually showing signs of recovery. The issue has impacted millions of users worldwide, disrupting access to email and several other Microsoft 365 applications. While some users are experiencing restored email functionality, others report delays in receiving and sending messages. Microsoft's latest status page update, published at 8 AM ET on Friday, revealed that recovery efforts are progressing in various regions, with the most significant improvements observed in North America and Europe. Asia Pacific also shows encouraging signs of recovery, though intermittent access issues may persist for some users. Microsoft's focus is on stabilizing the recovered infrastructure, completing mitigation in remaining impacted areas, and reducing delayed email queues. The company has not found any evidence linking the outage to \"malicious activity\" and will share a detailed report outlining the root cause and the actions taken to resolve the issue once full mitigation is achieved. The outage affects not only Outlook but also other Microsoft services such as SharePoint Online, Teams, Copilot AI, and various 365 apps. Microsoft has not provided an estimated time of arrival (ETA) for a full restoration, but the company continues to monitor the situation.",
  "summary": "Service is gradually starting to recover for Microsoft Outlook and 365 after an almost two-day outage impacting millions of users around the world. While some apps and features are still running in a degradated state, some people (including Verge staffers) are reporting that access to their emails has been restored, though the flow of Outlook […]",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}