{
  "id": 19810405,
  "title": "Microsoft struggles to restore email and other services in a global outage",
  "url": "https://urgent.news/2026/11/13/microsoft-struggles-to-restore-email-and-other-services-in-a-global-19810405",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T07:50:42.000Z",
  "source": {
    "name": "CityNews",
    "slug": "citynews",
    "url": "https://toronto.citynews.ca/2026/11/13/microsoft-outage-outlook-teams/"
  },
  "original_language": "en",
  "account": null,
  "summary": "From Asia to the U.S., Microsoft’s outage involving services like Outlook and Teams has dragged on for hours and impacted users, companies and some government operations as the technology giant struggled to fix the issue. Microsoft said the outage was affecting a wide range of Microsoft 365 offerings that interact with its Exchange Online and […]",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 9,
    "also_reported_by": [
      {
        "outlet": "Adom Online",
        "title": "Microsoft struggling to restore service as global outage affects Outlook and Teams",
        "url": "https://urgent.news/2026/11/13/microsoft-struggling-to-restore-service-as-global-outage-affects-19787358",
        "published": "2026-11-13T09:35:50.000Z"
      },
      {
        "outlet": "Winnipeg Free Press",
        "title": "The Microsoft outage means no incessant email chimes or message pings, but still we stayed online",
        "url": "https://urgent.news/2026/11/13/the-microsoft-outage-means-no-incessant-email-chimes-or-message-pings",
        "published": "2026-11-13T11:43:17.000Z"
      },
      {
        "outlet": "People Daily Kenya",
        "title": "Equity Bank issues advisory after Microsoft Outlook services disruption affects email communication",
        "url": "https://urgent.news/2026/11/13/equity-bank-issues-advisory-after-microsoft-outlook-services",
        "published": "2026-11-13T11:54:00.000Z"
      },
      {
        "outlet": "The Korea Times",
        "title": "The Microsoft outage means no incessant email chimes or message pings, but still we stayed online",
        "url": "https://urgent.news/2026/11/13/the-microsoft-outage-means-no-incessant-email-chimes-or-message-pings-19804761",
        "published": "2026-11-13T12:32:03.000Z"
      },
      {
        "outlet": "CBC News",
        "title": "Global Microsoft outage stretches into 2nd day",
        "url": "https://urgent.news/2026/11/13/global-microsoft-outage-stretches-into-2nd-day",
        "published": "2026-11-13T12:44:25.000Z"
      },
      {
        "outlet": "Global News",
        "title": "Microsoft struggles to restore email and other services in a global outage",
        "url": "https://urgent.news/2026/11/13/microsoft-struggles-to-restore-email-and-other-services-in-a-global",
        "published": "2026-11-13T12:58:10.000Z"
      },
      {
        "outlet": "SecurityWeek",
        "title": "Microsoft Struggles to Restore Email and Other Services in a Global Outage",
        "url": "https://urgent.news/2026/11/13/microsoft-struggles-to-restore-email-and-other-services-in-a-global-19816991",
        "published": "2026-11-13T13:47:42.000Z"
      },
      {
        "outlet": "CBS News",
        "title": "Eye Opener: Microsoft Outlook email outage",
        "url": "https://urgent.news/2026/11/13/eye-opener-microsoft-outlook-email-outage",
        "published": "2026-11-13T14:37:55.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}