{
  "id": 19807983,
  "title": "First Thing: Global Microsoft outage chaos as tech firm says there are ‘signs of stabilisation’",
  "url": "https://urgent.news/2026/11/13/first-thing-global-microsoft-outage-chaos-as-tech-firm-says-there-are",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T12:16:44.000Z",
  "source": {
    "name": "The Guardian US",
    "slug": "the-guardian-us",
    "url": "https://www.theguardian.com/us-news/2026/nov/13/first-thing-global-microsoft-outage-chaos-signs-of-stabilisation"
  },
  "original_language": "en",
  "account": null,
  "summary": "Users of Microsoft Teams and Outlook in businesses and public services reporting problems. Plus would you like to spend time as a helpful furry little post delivery service? Good morning. A global outage of vital Microsoft systems has crippled businesses and public services around the world. The tech company said it was seeing “early signs of stabilisation” after the failure affected millions of…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 7,
    "also_reported_by": [
      {
        "outlet": "Punch Nigeria",
        "title": "Microsoft battling to restore Outlook after global outage",
        "url": "https://urgent.news/2026/11/13/microsoft-battling-to-restore-outlook-after-global-outage",
        "published": "2026-11-13T08:14:51.000Z"
      },
      {
        "outlet": "CBS News",
        "title": "Microsoft battling major worldwide outage",
        "url": "https://urgent.news/2026/11/13/microsoft-battling-major-worldwide-outage",
        "published": "2026-11-13T10:15:44.000Z"
      },
      {
        "outlet": "CNA - Singapore",
        "title": "What the Microsoft Outlook outage reveals about risks, limitations and gaps in communication",
        "url": "https://urgent.news/2026/11/13/what-the-microsoft-outlook-outage-reveals-about-risks-limitations-and",
        "published": "2026-11-13T11:42:00.000Z"
      },
      {
        "outlet": "IOL",
        "title": "What went wrong with Microsoft? Local expert explains global outage hitting SA",
        "url": "https://urgent.news/2026/11/13/what-went-wrong-with-microsoft-local-expert-explains-global-outage",
        "published": "2026-11-13T11:42:47.000Z"
      },
      {
        "outlet": "BBC News",
        "title": "Watch: How a server outage took down Microsoft Teams and Outlook",
        "url": "https://urgent.news/2026/11/13/watch-how-a-server-outage-took-down-microsoft-teams-and-outlook",
        "published": "2026-11-13T11:43:27.000Z"
      },
      {
        "outlet": "Al Jazeera",
        "title": "You haven’t got mail: Global Microsoft outage disrupts services",
        "url": "https://urgent.news/2026/11/13/you-havent-got-mail-global-microsoft-outage-disrupts-services",
        "published": "2026-11-13T12:40:11.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}