{
  "id": 19805925,
  "title": "Global Microsoft outage knocks out Outlook and other services",
  "url": "https://urgent.news/2026/11/13/global-microsoft-outage-knocks-out-outlook-and-other-services",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T12:34:23.000Z",
  "source": {
    "name": "RFI English",
    "slug": "rfi-english",
    "url": "https://www.rfi.fr/en/science-and-technology/20261113-global-microsoft-outage-knocks-out-outlook-and-other-services"
  },
  "original_language": "en",
  "account": null,
  "summary": "Microsoft’s Outlook email service has been down since late Thursday, disrupting businesses and government agencies in 74 countries and territories. On Friday the company said the outage was caused by heavy load on its infrastructure, not by malicious activity.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "IOL",
        "title": "Microsoft sees signs of recovery as South African businesses count outage costs",
        "url": "https://urgent.news/2026/11/13/microsoft-sees-signs-of-recovery-as-south-african-businesses-count",
        "published": "2026-11-13T13:06:42.000Z"
      },
      {
        "outlet": "Colombia One",
        "title": "Microsoft 365, Outlook, and Teams Hit by Global Outage Lasting Nearly 20 Hours",
        "url": "https://urgent.news/2026/11/13/microsoft-365-outlook-and-teams-hit-by-global-outage-lasting-nearly",
        "published": "2026-11-13T13:16:14.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}