{
  "id": 19805624,
  "title": "Keys | What's happened with Microsoft and why has it been down for so many hours",
  "url": "https://urgent.news/2026/11/13/claves-que-ha-ocurrido-con-microsoft-y-por-que-lleva-tantas-horas",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T12:01:24.000Z",
  "source": {
    "name": "El Pais",
    "slug": "el-pais",
    "url": "https://elpais.com/tecnologia/2026-11-13/claves-que-ha-ocurrido-con-microsoft-y-por-que-lleva-tantas-horas-fuera-de-juego.html"
  },
  "original_language": "es",
  "account": "Microsoft experienced technical issues with some of its services on Thursday at around 18:30 Spanish mainland time. The company reported two incidents, identified by codes EX1550543 and MO1550821, affecting Exchange Online and Microsoft 365. These services include Outlook email, Teams, and Copilot, a artificial intelligence agent. Thousands of users noticed problems with these services.",
  "summary": "The company fails to find a stable solution after the collapse of its services on Thursday afternoon, affecting hundreds of millions of users, and rules out a cyberattack",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}