{
  "id": 19804761,
  "title": "The Microsoft outage means no incessant email chimes or message pings, but still we stayed online",
  "url": "https://urgent.news/2026/11/13/the-microsoft-outage-means-no-incessant-email-chimes-or-message-pings-19804761",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T12:32:03.000Z",
  "source": {
    "name": "The Korea Times",
    "slug": "the-korea-times",
    "url": "https://www.koreatimes.co.kr/world/20261113/the-microsoft-outage-means-no-incessant-email-chimes-or-message-pings-but-still-we-stayed-online"
  },
  "original_language": "en",
  "account": "On Thursday, Microsoft 365 experienced a global outage that lasted into Friday the 13th, causing many users to lose access to essential tools like Outlook and Teams. The result was a period of e-silence, with no email chimes, message pings, or notifications. The disruption potentially affected up to 430 million users, who were left to deal with the quiet that had gripped the digital world. Despite the inconvenience, the outage did not lead to people going offline or outside; instead, many turned to social media to voice their frustration about the traditional email system. Memes and jokes flooded the internet, with businesses even trying to capitalize on the unexpected long weekend by promoting their services. The incident served as a reminder of how dependent we have become on specific technologies in our daily lives.",
  "summary": "BERLIN — It was the sound of e-silence. No Microsoft Outlook email chimes, no Teams message pings, no new notifications and, very possibly, no work getting done. Microsoft 365 teetered on the edge of becoming Microsoft 364 as the global outage stretched from Thursday into, ironically (or fittingly, depending on your personal outlook), Friday the 13th. The disruption has impacted an unknown number…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 6,
    "also_reported_by": [
      {
        "outlet": "Adom Online",
        "title": "Microsoft struggling to restore service as global outage affects Outlook and Teams",
        "url": "https://urgent.news/2026/11/13/microsoft-struggling-to-restore-service-as-global-outage-affects-19787358",
        "published": "2026-11-13T09:35:50.000Z"
      },
      {
        "outlet": "Winnipeg Free Press",
        "title": "The Microsoft outage means no incessant email chimes or message pings, but still we stayed online",
        "url": "https://urgent.news/2026/11/13/the-microsoft-outage-means-no-incessant-email-chimes-or-message-pings",
        "published": "2026-11-13T11:43:17.000Z"
      },
      {
        "outlet": "People Daily Kenya",
        "title": "Equity Bank issues advisory after Microsoft Outlook services disruption affects email communication",
        "url": "https://urgent.news/2026/11/13/equity-bank-issues-advisory-after-microsoft-outlook-services",
        "published": "2026-11-13T11:54:00.000Z"
      },
      {
        "outlet": "CBC News",
        "title": "Global Microsoft outage stretches into 2nd day",
        "url": "https://urgent.news/2026/11/13/global-microsoft-outage-stretches-into-2nd-day",
        "published": "2026-11-13T12:44:25.000Z"
      },
      {
        "outlet": "Global News",
        "title": "Microsoft struggles to restore email and other services in a global outage",
        "url": "https://urgent.news/2026/11/13/microsoft-struggles-to-restore-email-and-other-services-in-a-global",
        "published": "2026-11-13T12:58:10.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}