{
  "id": 19804748,
  "title": "Microsoft's outage is in its 2nd day, and it's affecting Claude. Here's everything we know.",
  "url": "https://urgent.news/2026/11/13/microsofts-outage-is-in-its-2nd-day-and-its-affecting-claude-heres",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-13T12:21:44.000Z",
  "source": {
    "name": "Business Insider",
    "slug": "business-insider",
    "url": "https://www.businessinsider.com/microsoft-365-outage-outlook-teams-down-claude-what-we-know-2026-11"
  },
  "original_language": "en",
  "account": "Microsoft 365 is currently experiencing a second day of outage, impacting services such as Outlook and Teams. The issue began midday on Thursday and has since disrupted governments, airlines, and Microsoft's own tools including Claude. Outlook remains unavailable, impacting governments, airlines, and Microsoft's tools such as Claude. The outage has caused significant disruption for businesses, with many workers unable to access email or Teams. Downdetector recorded over 130,000 reports of Outlook problems in the US during the peak of the outage. While Microsoft has not provided a timeline for recovery, it is now focused on clearing the backlog of delayed emails and improving email delivery.",
  "summary": "A global Microsoft 365 outage is disrupting email, Teams, OpenAI's connector, and Claude for Outlook as recovery efforts continue. Here's the latest.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "IOL",
        "title": "Microsoft works to restore global Outlook outage affecting Teams and Copilot",
        "url": "https://urgent.news/2026/11/13/microsoft-works-to-restore-global-outlook-outage-affecting-teams-and",
        "published": "2026-11-13T06:31:17.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}