{
  "id": 19803991,
  "title": "What the Microsoft Outlook outage reveals about risks, limitations and gaps in communication",
  "url": "https://urgent.news/2026/11/13/what-the-microsoft-outlook-outage-reveals-about-risks-limitations-and",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T11:42:00.000Z",
  "source": {
    "name": "CNA - Singapore",
    "slug": "cna-singapore",
    "url": "https://www.channelnewsasia.com/singapore/microsoft-outlook-outage-risks-limitations-gaps-6549346"
  },
  "original_language": "en",
  "account": null,
  "summary": "\"Modern society has become highly dependent on a small number of major cloud and technology providers,\" says one expert.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 7,
    "also_reported_by": [
      {
        "outlet": "Punch Nigeria",
        "title": "Microsoft battling to restore Outlook after global outage",
        "url": "https://urgent.news/2026/11/13/microsoft-battling-to-restore-outlook-after-global-outage",
        "published": "2026-11-13T08:14:51.000Z"
      },
      {
        "outlet": "CBS News",
        "title": "Microsoft battling major worldwide outage",
        "url": "https://urgent.news/2026/11/13/microsoft-battling-major-worldwide-outage",
        "published": "2026-11-13T10:15:44.000Z"
      },
      {
        "outlet": "IOL",
        "title": "What went wrong with Microsoft? Local expert explains global outage hitting SA",
        "url": "https://urgent.news/2026/11/13/what-went-wrong-with-microsoft-local-expert-explains-global-outage",
        "published": "2026-11-13T11:42:47.000Z"
      },
      {
        "outlet": "BBC News",
        "title": "Watch: How a server outage took down Microsoft Teams and Outlook",
        "url": "https://urgent.news/2026/11/13/watch-how-a-server-outage-took-down-microsoft-teams-and-outlook",
        "published": "2026-11-13T11:43:27.000Z"
      },
      {
        "outlet": "The Guardian US",
        "title": "First Thing: Global Microsoft outage chaos as tech firm says there are ‘signs of stabilisation’",
        "url": "https://urgent.news/2026/11/13/first-thing-global-microsoft-outage-chaos-as-tech-firm-says-there-are",
        "published": "2026-11-13T12:16:44.000Z"
      },
      {
        "outlet": "Al Jazeera",
        "title": "You haven’t got mail: Global Microsoft outage disrupts services",
        "url": "https://urgent.news/2026/11/13/you-havent-got-mail-global-microsoft-outage-disrupts-services",
        "published": "2026-11-13T12:40:11.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}