{
  "id": 19801030,
  "title": "Microsoft outage hits Outlook, Teams and Copilot worldwide",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-hits-outlook-teams-and-copilot-worldwide",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-13T11:36:37.000Z",
  "source": {
    "name": "Business Recorder",
    "slug": "business-recorder",
    "url": "https://www.brecorder.com/news/40448769/microsoft-outage-hits-outlook-teams-and-copilot-worldwide"
  },
  "original_language": "en",
  "account": "Microsoft's Outlook, Teams, and Copilot services experienced a prolonged outage on Friday, affecting businesses and governments worldwide for over 12 hours. The company attributed the disruption to server issues and stated that they had not detected any malicious activity. Microsoft confirmed that they were observing signs of stabilization after implementing fixes to restore service. The outage impacted government agencies in Australia, Japan, and the United States, as well as trading firms, causing delays in result releases and airline communication. European stock exchange operator Euronext experienced email communication issues, while Britain's insurer Aviva implemented backup plans for earnings calls. Danish shipping company Maersk warned customers of email and update delays. US AI companies OpenAI and Anthropic faced issues with Microsoft connectors, and Indian airlines IndiGo, Akasa Air, and Air India reported email support disruptions. The outage also affected fund management at Taiwanese securities firms and life insurers, with some companies resorting to fax for trade confirmations. US electric truck maker Workhorse Group rescheduled its results to November 16, and Switzerland's Richemont delayed its first-half results announcement. The disruption may have lasting implications for Microsoft, as market analyst Josh Gilbert noted that investors may reconsider relying heavily on a single provider if reliability issues persist. Microsoft previously faced an outage in January and another in October last year, with a recent cloud platform outage impacting productivity software. Australian Cyber Security Minister Tony Burke stated that Microsoft was not dealing with a cyberattack, emphasizing the impact on email systems. The US House of Representatives and Japanese Deputy Chief Cabinet Secretary reported government information system disruptions. Microsoft's service health notice indicated that Exchange Online and email-dependent features were affected, while non-Exchange Online elements remained operational.",
  "summary": "Microsoft’s Outlook, Teams and Copilot were still down on Friday as one of the company’s worst outages stretched beyond 12 hours, disrupting communications for businesses and governments worldwide. Microsoft blamed server problems for the outage and said it was not aware of any malicious activity. It said in its latest update on Friday that it was seeing signs of stabilization after implementing…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}