{
  "id": 19799345,
  "title": "Microsoft outage reactions: UK wakes up to Outlook still down",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-reactions-uk-wakes-up-to-outlook-still-down",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-13T11:04:24.000Z",
  "source": {
    "name": "Mashable",
    "slug": "mashable",
    "url": "https://mashable.com/tech/microsoft-outlook-outage-reactions-nov-13"
  },
  "original_language": "en",
  "account": "Microsoft's worldwide outage began as people in the UK logged off for the end of their workday on Thursday. The problem persisted overnight, with users experiencing difficulties using Microsoft 365 enterprise software like Outlook, Teams, and Copilot, according to Downdetector. As of the current time, major Microsoft services remain inaccessible while the company investigates the root cause. However, Microsoft claims to be observing the initial signs of recovery in its services.\n\nOn Friday, UK citizens took to social media to express their discontent and seek alternative information sources when they awoke to news of the ongoing outage. Schools, universities, the NHS emergency services, pharmacies, GPs, care services, transport, charities, businesses, museums, and government offices across the nation were impacted. Surgical procedures had to be rescheduled, as reported by Bloomberg. The Metropolitan Police website noted that some online form submissions might be affected due to the Microsoft outage.\n\nThe Royal Mail playfully acknowledged the situation on social media, as seen in a tweet that is currently unavailable. Microsoft has been actively updating its official status page and social media channels, and journalists from Mashable are keeping the public informed as the story unfolds. This developing situation has many tech and digital culture enthusiasts eagerly awaiting further updates and developments.",
  "summary": "Nope, the Microsoft outage didn't get solved overnight. And the UK woke up to it.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "Hacker News Best",
        "title": "Microsoft Outlook/365 still down after 12 hours",
        "url": "https://urgent.news/2026/11/13/microsoft-outlook-365-still-down-after-12-hours",
        "published": "2026-11-13T05:08:23.000Z"
      },
      {
        "outlet": "Android Authority",
        "title": "Outlook, Teams, and other Microsoft 365 services are still down as exec expresses ‘regret’",
        "url": "https://urgent.news/2026/11/13/outlook-teams-and-other-microsoft-365-services-are-still-down-as-exec",
        "published": "2026-11-13T05:53:08.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}