{
  "id": 19799344,
  "title": "Microsoft outage: Outlook still down Friday morning",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-outlook-still-down-friday-morning",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-13T11:07:31.000Z",
  "source": {
    "name": "Mashable",
    "slug": "mashable",
    "url": "https://mashable.com/tech/microsoft-outlook-outage-update-still-down-today-november-13"
  },
  "original_language": "en",
  "account": "The Microsoft Outage continues into Friday morning, with Outlook, Teams, Copilot, and Microsoft 365 services still experiencing issues for many users. The problems began on Thursday afternoon, causing a significant increase in user reports for these major services, according to Downdetector. Microsoft has been providing hourly updates on X and its status page, but progress towards a resolution has proven more challenging than anticipated.\n\nDespite efforts to improve serviceability, the company admitted on X that recent changes were not having the desired effect. The internet's response to the ongoing outage has been a mix of frustration and advice to \"touch grass,\" as the situation remains unresolved on Friday morning. As of now, major services including Outlook are still unavailable, and Microsoft is actively investigating the cause of the incident, emphasizing that they are not aware of any malicious activity contributing to the outage.",
  "summary": "Microsoft's global outage, which is impacting Outlook, Teams and other services, is still continuing as of Friday morning.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 8,
    "also_reported_by": [
      {
        "outlet": "BBC News",
        "title": "What we know about the global Microsoft outage",
        "url": "https://urgent.news/2026/11/13/what-we-know-about-the-global-microsoft-outage",
        "published": "2026-11-13T08:01:25.000Z"
      },
      {
        "outlet": "KahawaTungu",
        "title": "What we know about the global Microsoft outage",
        "url": "https://urgent.news/2026/11/13/what-we-know-about-the-global-microsoft-outage-19787148",
        "published": "2026-11-13T09:05:50.000Z"
      },
      {
        "outlet": "Winnipeg Free Press",
        "title": "In the news today: Microsoft outage, plane loses wheel, Carney heads to Manila",
        "url": "https://urgent.news/2026/11/13/in-the-news-today-microsoft-outage-plane-loses-wheel-carney-heads-to",
        "published": "2026-11-13T09:30:47.000Z"
      },
      {
        "outlet": "Al Jazeera",
        "title": "Microsoft hit by global outages: What happened and why?",
        "url": "https://urgent.news/2026/11/13/microsoft-hit-by-global-outages-what-happened-and-why",
        "published": "2026-11-13T09:30:55.000Z"
      },
      {
        "outlet": "Arabian Business",
        "title": "Microsoft crisis: What we know about the 365 outage",
        "url": "https://urgent.news/2026/11/13/microsoft-crisis-what-we-know-about-the-365-outage",
        "published": "2026-11-13T10:27:01.000Z"
      },
      {
        "outlet": "France 24 Business",
        "title": "Microsoft faces a major Outlook outage: ‘no signs of a cyberattack’",
        "url": "https://urgent.news/2026/11/13/microsoft-faces-a-major-outlook-outage-no-signs-of-a-cyberattack",
        "published": "2026-11-13T10:53:41.000Z"
      },
      {
        "outlet": "Daily Times",
        "title": "Microsoft outage disrupts Asia-Pacific business despite partial server recovery",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-disrupts-asia-pacific-business-despite-partial",
        "published": "2026-11-13T11:16:57.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}