{
  "id": 19797965,
  "title": "More than 16 hours after global outage, Microsoft still struggling to fix issue",
  "url": "https://urgent.news/2026/11/13/more-than-16-hours-after-global-outage-microsoft-still-struggling-to",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-11-13T10:46:25.000Z",
  "source": {
    "name": "Times of India",
    "slug": "times-of-india",
    "url": "https://timesofindia.indiatimes.com/technology/tech-news/microsoft-365-outage-outlook-and-teams-see-incremental-improvement-but-company-says-issues-are-not-fully-fixed-yet/articleshow/135799684.cms"
  },
  "original_language": "en",
  "account": null,
  "summary": "Microsoft 365 outage update: Microsoft says Outlook, Teams and other services are seeing 'incremental improvement' as phased recovery continues, more than 16 hours after the outage began on November 12. However, the company says service health remains variable and has not shared a timeline for full restoration. The Microsoft outage has disrupted airlines in India, including IndiGo and Akasa Air,…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "Straits Times",
        "title": "Some S’pore govt systems affected by Microsoft outage; no impact on Singpass: GovTech",
        "url": "https://urgent.news/2026/11/13/some-spore-govt-systems-affected-by-microsoft-outage-no-impact-on",
        "published": "2026-11-13T04:28:50.000Z"
      },
      {
        "outlet": "The Irish Times",
        "title": "HSE emails affected as global Microsoft outage hits Ireland",
        "url": "https://urgent.news/2026/11/13/hse-emails-affected-as-global-microsoft-outage-hits-ireland",
        "published": "2026-11-13T10:06:51.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}