{
  "id": 19795819,
  "title": "SANAD brings AI to Libya's letter-of-credit operations",
  "url": "https://urgent.news/2026/11/13/sanad-brings-ai-to-libyas-letter-of-credit-operations",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-13T09:56:15.000Z",
  "source": {
    "name": "Africa Business",
    "slug": "africa-business",
    "url": "https://african.business/2026/11/partner-content/sanad-brings-ai-to-libyas-letter-of-credit-operations"
  },
  "original_language": "en",
  "account": "The complexity of banking extends beyond transaction processing to include letters of credit, which require navigation of international rules and regulations. For banking professionals, locating relevant information across multiple documents is time-consuming and demanding. National Union Bank in Libya addressed this challenge by developing SANAD, an AI-powered knowledge platform specifically designed to support letter-of-credit operations. SANAD brings together key international and local references, including the UCP 600, eUCP 2.1, ISBP 821, and opinions from the ICC, as well as circulars and publications from the Central Bank of Libya and the bank's internal documents. Users can submit questions in Arabic or English and receive detailed responses from the platform's knowledge base, with sources identified for verification. SANAD also includes tools for technical tasks, such as attaching images and PDFs to queries and a SWIFT message examination tool. The platform features a conversation history and a dedicated management interface for maintaining the knowledge base. SANAD aims to complement professional expertise by making specialised knowledge more accessible, rather than replacing human expertise in verifying and making decisions. This initiative demonstrates the potential of AI to enhance institutional capabilities by improving access to specialised knowledge in the banking sector.",
  "summary": "National Union Bank in Libya is using artificial intelligence to make specialised banking knowledge more accessible, bringing international standards, local regulatory requirements and internal procedures together in an interactive platform designed to support documentary credit operations.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}