{
  "id": 19791085,
  "title": "Dr Julius Debrah calls for Public Service reforms to cut business costs",
  "url": "https://urgent.news/2026/11/13/dr-julius-debrah-calls-for-public-service-reforms-to-cut-business",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T10:18:53.000Z",
  "source": {
    "name": "MyJoyOnline Ghana",
    "slug": "myjoyonline-ghana",
    "url": "https://www.myjoyonline.com/dr-julius-debrah-calls-for-public-service-reforms-to-cut-business-costs/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Chief of Staff Dr Julius Debrah is advocating for public service reforms to improve efficiency and reduce costs for businesses and citizens in Ghana. Speaking at the Citizen Experience Roadshow Workshop, he emphasized the need to prioritize citizens' experience in public administration, citing examples of unnecessary delays and duplicated administrative processes that impose financial burdens on individuals. Dr Debrah urged public sector leaders to adopt private-sector customer service practices, review administrative procedures to eliminate redundancies, and streamline processes to provide smoother access to essential public services.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}