{
  "id": 19787840,
  "title": "The next digital channel in South Africa is the phone call",
  "url": "https://urgent.news/2026/11/13/the-next-digital-channel-in-south-africa-is-the-phone-call",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-13T09:44:03.000Z",
  "source": {
    "name": "TechCentral",
    "slug": "techcentral",
    "url": "https://techcentral.co.za/voice-ai-phone-call-digital-channel-south-africa-teeoff/288388/"
  },
  "original_language": "en",
  "account": null,
  "summary": "AI-powered voice is turning the ordinary telephone into a digital service channel: no app, no data and no menus required.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "Mashable",
        "title": "How to watch France vs. South Africa online for free",
        "url": "https://urgent.news/2026/11/13/how-to-watch-france-vs-south-africa-online-for-free",
        "published": "2026-11-13T07:00:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}