{
  "id": 19786377,
  "title": "Global Microsoft outage leaves Dutch users without email",
  "url": "https://urgent.news/2026/11/13/global-microsoft-outage-leaves-dutch-users-without-email",
  "topic": "business",
  "section": "Business",
  "published": "2026-11-13T09:11:27.000Z",
  "source": {
    "name": "DutchNews",
    "slug": "dutchnews",
    "url": "https://www.dutchnews.nl/2026/11/global-microsoft-outage-leaves-dutch-users-without-email/"
  },
  "original_language": "en",
  "account": "Microsoft's global software outage, affecting popular email and communication tools like Outlook and Teams, began on Thursday evening. The company attributes the disruption to an \"increased load\" on its infrastructure, with some servers unexpectedly going offline, but denies any involvement in a cyberattack. Hundreds of millions of users worldwide rely on these apps for their daily work, potentially causing billions of dollars in losses, according to a BBC tech analyst. Dutch users of Outlook, Teams, and Microsoft 365 faced issues on Friday morning, with thousands of complaints logged by the end of the day. Educational institutions also reported disruptions, with the University of Twente warning of email delays. Regional broadcasters faced difficulties receiving emails, according to ANP. Microsoft reported \"positive results\" by 8.45am Dutch time, but acknowledged that disruptions continued. The BBC estimates the outage to be the \"most severe technology outage in history.\" DutchNews, a free online news service, faced its own challenges as it could not provide its usual content due to the widespread outage.",
  "summary": "Microsoft software, which includes widely used email and communication tools like Outlook and Teams, has been hit by a global...",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 10,
    "also_reported_by": [
      {
        "outlet": "BBC Business",
        "title": "Microsoft struggling to restore service as global outage affects Outlook and Teams",
        "url": "https://urgent.news/2026/11/12/microsoft-struggling-to-restore-service-as-global-outage-affects",
        "published": "2026-11-12T20:25:29.000Z"
      },
      {
        "outlet": "MyJoyOnline Ghana",
        "title": "Microsoft struggling to restore service as global outage affects Outlook and Teams",
        "url": "https://urgent.news/2026/11/13/microsoft-struggling-to-restore-service-as-global-outage-affects-19749979",
        "published": "2026-11-13T01:44:00.000Z"
      },
      {
        "outlet": "KahawaTungu",
        "title": "Microsoft struggling to restore service as global outage affects Outlook and Teams",
        "url": "https://urgent.news/2026/11/13/microsoft-struggling-to-restore-service-as-global-outage-affects-19758150",
        "published": "2026-11-13T04:13:21.000Z"
      },
      {
        "outlet": "The Business Times - Singapore",
        "title": "Some Singapore government systems affected by Microsoft outage; no impact on Singpass: GovTech",
        "url": "https://urgent.news/2026/11/13/some-singapore-government-systems-affected-by-microsoft-outage-no",
        "published": "2026-11-13T04:40:33.000Z"
      },
      {
        "outlet": "Business Insider",
        "title": "The Microsoft outage is disrupting email. These business leaders barely use it anyway.",
        "url": "https://urgent.news/2026/11/13/the-microsoft-outage-is-disrupting-email-these-business-leaders",
        "published": "2026-11-13T06:07:12.000Z"
      },
      {
        "outlet": "Guardian Business",
        "title": "Microsoft outage live: Microsoft’s global outage will cost Australia billions, expert says; US tech giants and Indian airlines also affected",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-live-microsofts-global-outage-will-cost-australia",
        "published": "2026-11-13T06:59:28.000Z"
      },
      {
        "outlet": "Daily Maverick",
        "title": "Reporter’s notebook: Microsoft scrambles as Outlook inbox goes dark",
        "url": "https://urgent.news/2026/11/13/reporters-notebook-microsoft-scrambles-as-outlook-inbox-goes-dark",
        "published": "2026-11-13T07:00:51.000Z"
      },
      {
        "outlet": "Hindustan Times - World News",
        "title": "Outlook down today: What we know about Microsoft outage hitting email, Teams and 365 worldwide",
        "url": "https://urgent.news/2026/11/13/outlook-down-today-what-we-know-about-microsoft-outage-hitting-email",
        "published": "2026-11-13T08:22:33.000Z"
      },
      {
        "outlet": "Silicon Republic",
        "title": "Microsoft 365 outage affects hundreds of thousands globally",
        "url": "https://urgent.news/2026/11/13/microsoft-365-outage-affects-hundreds-of-thousands-globally",
        "published": "2026-11-13T08:25:22.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}