{
  "id": 19781928,
  "title": "Microsoft outage gums up markets, forces traders to use phones",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-gums-up-markets-forces-traders-to-use-phones",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-11-13T08:36:22.000Z",
  "source": {
    "name": "The Business Times - Companies & Markets",
    "slug": "the-business-times-companies-markets",
    "url": "https://www.businesstimes.com.sg/companies-markets/capital-markets-currencies/microsoft-outage-gums-markets-forces-traders-use-phones"
  },
  "original_language": "en",
  "account": "Microsoft's Outlook, Teams, and Copilot systems experienced a severe disruption on a trading desk, forcing traders to rely on phones and alternative communication channels. The outage, which began hours ago, disrupted markets and delayed corporate disclosures, affecting major exchanges like the ASX, as well as the Japan government's IT platform. Traders and finance professionals reported difficulties accessing emails, trading platforms, and brokerage reports, with some brokers warning of potential delays in responding to client queries. Microsoft shares dropped 0.4 percent in extended trading after acknowledging the issue and reporting positive results towards resolving it. The outage has left many professionals frustrated, with some even considering it a \"red zone\" if it continues for over 24 hours.",
  "summary": "In Singapore, traders report some banks’ inability to complete financing deals",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 4,
    "also_reported_by": [
      {
        "outlet": "Economic Times Tech",
        "title": "Widespread outage hits Microsoft email, other apps",
        "url": "https://urgent.news/2026/11/13/widespread-outage-hits-microsoft-email-other-apps",
        "published": "2026-11-13T02:05:00.000Z"
      },
      {
        "outlet": "Financial Times",
        "title": "Microsoft races to restore services after global outage",
        "url": "https://urgent.news/2026/11/13/microsoft-races-to-restore-services-after-global-outage",
        "published": "2026-11-13T06:03:26.000Z"
      },
      {
        "outlet": "Moneyweb",
        "title": "Microsoft outage gums up markets, forces traders to use phones",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-gums-up-markets-forces-traders-to-use-phones-19783746",
        "published": "2026-11-13T09:09:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}