{
  "id": 19779254,
  "title": "Microsoft battling to restore Outlook after global outage",
  "url": "https://urgent.news/2026/11/13/microsoft-battling-to-restore-outlook-after-global-outage-19779254",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T08:38:51.000Z",
  "source": {
    "name": "Punch",
    "slug": "punch",
    "url": "https://punchng.com/microsoft-battling-to-restore-outlook-after-global-outage/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Microsoft is working to resolve a major global outage affecting its Outlook service, as well as Teams, Copilot, and parts of Microsoft 365. According to the Jerusalem Post, the disruption hit government agencies in Australia, Japan, and the United States, along with companies such as Anthropic and OpenAI. The outage, which Microsoft attributed to server problems, extended into Asia-Pacific business hours on Friday after affecting thousands of users in the US.\n\nBBC News reported that Microsoft stated the outage was not caused by a cyber-security incident, though efforts to fix the issues have so far been largely unsuccessful. The Jerusalem Post noted that while Microsoft has made adjustments to affected servers and observed some partial recovery in certain regions, these steps have not led to sustained recovery.\n\nThe Korea Times reported that the disruption affected operations at major Korean companies, leaving some employees unable to manage daily workflows or coordinate with partners. Some employees reportedly turned to alternative messaging apps to exchange files, though an IT industry official noted these workarounds offered limited relief.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}