{
  "id": 19778117,
  "title": "Microsoft outage live: ‘positive results for server stability’ reported, amid global disruption",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-live-positive-results-for-server-stability-reported",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-13T08:16:51.000Z",
  "source": {
    "name": "Guardian Technology",
    "slug": "guardian-technology",
    "url": "https://www.theguardian.com/technology/live/2026/nov/13/microsoft-outage-down-today-live-update-outlook-teams-365-when-fixed-latest-status-cause-news"
  },
  "original_language": "en",
  "account": "Microsoft is currently witnessing promising developments in its attempts to restore services for the millions of customers affected by a major outage. The issue, which began around 6pm GMT on Thursday, has disrupted key services such as Outlook, Teams, and Copilot. Initially impacting US users, it has now caused disruption across the Asia-Pacific region. Microsoft has indicated that the cause may be due to settings on servers responsible for maintaining Microsoft 365, though they do not suspect a cyber attack. The company revealed that the solution was \"not progressing as anticipated\" when the problem became apparent.\n\nThe outage affected government agencies in Australia, Japan, and the United States, along with major corporations like OpenAI and Anthropic. In Japan, the economy, trade, and industry minister stated that the disruption had a \"major impact\" on the world's fourth-largest economy. Australia's spy agency and federal police were among the organizations reporting issues, with billions in potential damages. Microsoft has recently reported \"positive results for server stability\" after implementing a software patch, although the company still notes \"Service degradation on Microsoft 365 (Business or Enterprise) and Microsoft consumer products.\"",
  "summary": "Microsoft reports it is seeing some ‘positive results’ in its efforts to get its services back online for millions of customers around the world. Microsoft struggles to fix huge outage affecting Outlook and Teams What happened and when will it be fixed? There are plenty of essential services that remain unaffected by the outage, which is largely impacting email systems. The Australian Medical…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 8,
    "also_reported_by": [
      {
        "outlet": "BBC Business",
        "title": "Microsoft struggling to restore service as global outage affects Outlook and Teams",
        "url": "https://urgent.news/2026/11/12/microsoft-struggling-to-restore-service-as-global-outage-affects",
        "published": "2026-11-12T20:25:29.000Z"
      },
      {
        "outlet": "MyJoyOnline Ghana",
        "title": "Microsoft struggling to restore service as global outage affects Outlook and Teams",
        "url": "https://urgent.news/2026/11/13/microsoft-struggling-to-restore-service-as-global-outage-affects-19749979",
        "published": "2026-11-13T01:44:00.000Z"
      },
      {
        "outlet": "KahawaTungu",
        "title": "Microsoft struggling to restore service as global outage affects Outlook and Teams",
        "url": "https://urgent.news/2026/11/13/microsoft-struggling-to-restore-service-as-global-outage-affects-19758150",
        "published": "2026-11-13T04:13:21.000Z"
      },
      {
        "outlet": "The Business Times - Singapore",
        "title": "Some Singapore government systems affected by Microsoft outage; no impact on Singpass: GovTech",
        "url": "https://urgent.news/2026/11/13/some-singapore-government-systems-affected-by-microsoft-outage-no",
        "published": "2026-11-13T04:40:33.000Z"
      },
      {
        "outlet": "Business Insider",
        "title": "The Microsoft outage is disrupting email. These business leaders barely use it anyway.",
        "url": "https://urgent.news/2026/11/13/the-microsoft-outage-is-disrupting-email-these-business-leaders",
        "published": "2026-11-13T06:07:12.000Z"
      },
      {
        "outlet": "Daily Maverick",
        "title": "Reporter’s notebook: Microsoft scrambles as Outlook inbox goes dark",
        "url": "https://urgent.news/2026/11/13/reporters-notebook-microsoft-scrambles-as-outlook-inbox-goes-dark",
        "published": "2026-11-13T07:00:51.000Z"
      },
      {
        "outlet": "Silicon Republic",
        "title": "Microsoft 365 outage affects hundreds of thousands globally",
        "url": "https://urgent.news/2026/11/13/microsoft-365-outage-affects-hundreds-of-thousands-globally",
        "published": "2026-11-13T08:25:22.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}