{
  "id": 19775525,
  "title": "Global Microsoft outage stretches into Asia-Pacific, disrupting governments, airlines, AI companies",
  "url": "https://urgent.news/2026/11/13/global-microsoft-outage-stretches-into-asia-pacific-disrupting-19775525",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T07:58:51.000Z",
  "source": {
    "name": "Jerusalem Post",
    "slug": "jerusalem-post",
    "url": "https://www.jpost.com/business-and-innovation/tech-and-start-ups/article-914798"
  },
  "original_language": "en",
  "account": "Microsoft's service disruption expanded to Asia-Pacific regions, impacting government agencies, airlines, AI companies and more. The tech giant reported server issues causing the outage, which affected Outlook, Teams, and Copilot for thousands of US users. Governments in Australia, Japan, and the US, along with companies like OpenAI and Anthropic, experienced disruptions. Microsoft stated they made server adjustments, but the fixes did not fully resolve the problem. The company is reviewing additional measures to enhance infrastructure stability. Downdetector reported over 18,000 US Outlook issues and service outages in the Asia-Pacific, including India, Australia, and Japan. Microsoft confirmed that the problems stemmed from Exchange Online, a cloud-based messaging platform, while other features remained functional. Australian officials dismissed the possibility of a cyberattack, suggesting the issue may be related to an update gone wrong. The Australian government, Australian Security Intelligence Organisation, and Australian Federal Police were among the affected organizations. Similar outages occurred in January and October, prompting concerns about Microsoft's reliability and prompting some companies to seek alternative solutions.",
  "summary": "Microsoft struggled to restore Outlook, Teams, and Copilot after a widespread outage affected thousands of users and disrupted government agencies across the US and Asia.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}