{
  "id": 19772385,
  "title": "Microsoft explains unusual server problem prolonging global Outlook and Teams outage",
  "url": "https://urgent.news/2026/11/13/microsoft-explains-unusual-server-problem-prolonging-global-outlook",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T06:51:43.000Z",
  "source": {
    "name": "People Daily Kenya",
    "slug": "people-daily-kenya",
    "url": "https://peopledaily.digital/news/microsoft-explains-unusual-server-problem-prolonging-global-outlook-and-teams-outage"
  },
  "original_language": "en",
  "account": null,
  "summary": "Microsoft is struggling to restore its global services after discovering that some affected servers become unresponsive again when they receive traffic, prolonging an outage that has disrupted Outlook, Teams and Copilot. In its latest update on Friday, November 13, 2026, the technology company said it was continuing to work on restoring its frontend servers while […]",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 12,
    "also_reported_by": [
      {
        "outlet": "Mashable",
        "title": "Microsoft outage: Microsoft 365, Teams, Outlook, Copilot all impacted",
        "url": "https://urgent.news/2026/11/12/microsoft-outage-microsoft-365-teams-outlook-copilot-all-impacted",
        "published": "2026-11-12T19:14:07.000Z"
      },
      {
        "outlet": "ProPakistani",
        "title": "Microsoft 365 Outage Hits Outlook, Teams and Copilot Worldwide",
        "url": "https://urgent.news/2026/11/12/microsoft-365-outage-hits-outlook-teams-and-copilot-worldwide",
        "published": "2026-11-12T19:18:18.000Z"
      },
      {
        "outlet": "Euronews",
        "title": "Microsoft outage hits Outlook, Teams and Copilot, disrupting thousands",
        "url": "https://urgent.news/2026/11/12/microsoft-outage-hits-outlook-teams-and-copilot-disrupting-thousands",
        "published": "2026-11-12T19:38:47.000Z"
      },
      {
        "outlet": "The Business Times - Companies & Markets",
        "title": "Microsoft says it’s working to fix Outlook, Copilot outage",
        "url": "https://urgent.news/2026/11/12/microsoft-says-its-working-to-fix-outlook-copilot-outage",
        "published": "2026-11-12T22:50:04.000Z"
      },
      {
        "outlet": "Malay Mail",
        "title": "Microsoft scrambles ‘aggressively’ as widespread outage hits Outlook, Teams, and Copilot worldwide",
        "url": "https://urgent.news/2026/11/13/microsoft-scrambles-aggressively-as-widespread-outage-hits-outlook",
        "published": "2026-11-13T02:24:07.000Z"
      },
      {
        "outlet": "Hindustan Times - World News",
        "title": "Microsoft outage: Outlook, Copilot and Teams remain disrupted, over 200,000 user issues reported",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-outlook-copilot-and-teams-remain-disrupted-over-200",
        "published": "2026-11-13T03:39:42.000Z"
      },
      {
        "outlet": "The Indian Express",
        "title": "Outlook, Teams, Copilot hit globally; Microsoft says attempts to fix not going ‘as expected’",
        "url": "https://urgent.news/2026/11/13/outlook-teams-copilot-hit-globally-microsoft-says-attempts-to-fix-not",
        "published": "2026-11-13T04:04:01.000Z"
      },
      {
        "outlet": "The Citizen",
        "title": "Microsoft outage hits Outlook, Teams and Copilot across 74 countries",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-hits-outlook-teams-and-copilot-across-74-countries",
        "published": "2026-11-13T04:05:13.000Z"
      },
      {
        "outlet": "The Guardian Australia",
        "title": "A global Microsoft 365 outage has hit thousands – what happened and when will it be fixed?",
        "url": "https://urgent.news/2026/11/13/a-global-microsoft-365-outage-has-hit-thousands-what-happened-and",
        "published": "2026-11-13T04:46:47.000Z"
      },
      {
        "outlet": "Moneyweb",
        "title": "Microsoft tries to fix Outlook and Copilot hours into outage",
        "url": "https://urgent.news/2026/11/13/microsoft-tries-to-fix-outlook-and-copilot-hours-into-outage",
        "published": "2026-11-13T05:54:08.000Z"
      },
      {
        "outlet": "Free Press Journal",
        "title": "Microsoft Down: Why Are Outlook, Teams & Copilot Facing Such A Massive Outage Globally?",
        "url": "https://urgent.news/2026/11/13/microsoft-down-why-are-outlook-teams-copilot-facing-such-a-massive",
        "published": "2026-11-13T06:12:42.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}