{
  "id": 19770728,
  "title": "Microsoft outage live: Microsoft’s global outage will cost Australia billions, expert says; US tech giants and Indian airlines also affected",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-live-microsofts-global-outage-will-cost-australia",
  "topic": "business",
  "section": "Business",
  "published": "2026-11-13T06:59:28.000Z",
  "source": {
    "name": "Guardian Business",
    "slug": "guardian-business",
    "url": "https://www.theguardian.com/technology/live/2026/nov/13/microsoft-outage-down-today-live-update-outlook-teams-365-when-fixed-latest-status-cause-news"
  },
  "original_language": "en",
  "account": "Microsoft experienced a significant global outage, causing disruptions for various US AI companies including OpenAI and Anthropic. Additionally, Indian airlines IndiGo and Akasa Air reported issues with their email support services. The outage also affected fund management at Taiwanese securities firms, life insurers, and investment trust companies. One company even had to cancel a previously scheduled bond repurchase agreement transaction, according to a source familiar with the situation. The IT world took notice of the incident, with market analyst Josh Gilbert of eToro noting that although investors may initially shrug off the outage, repeated disruptions could pose a long-term threat to Microsoft. The analyst emphasized that few customers can realistically abandon the Microsoft ecosystem overnight, but repeated outages could erode trust in the platform. The analyst expressed concern that this is not the first Microsoft outage this year, and if reliability concerns persist, it could impact other IT departments facing similar issues.",
  "summary": "Microsoft says some servers are returning to service and a recovery process is under way to end global outage Microsoft struggles to fix huge outage affecting Outlook and Teams What happened and when will it be fixed? There are plenty of essential services that remain unaffected by the outage, which is largely impacting email systems. The Australian Medical Association said it has so far not…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 7,
    "also_reported_by": [
      {
        "outlet": "BBC Business",
        "title": "Microsoft struggling to restore service as global outage affects Outlook and Teams",
        "url": "https://urgent.news/2026/11/12/microsoft-struggling-to-restore-service-as-global-outage-affects",
        "published": "2026-11-12T20:25:29.000Z"
      },
      {
        "outlet": "MyJoyOnline Ghana",
        "title": "Microsoft struggling to restore service as global outage affects Outlook and Teams",
        "url": "https://urgent.news/2026/11/13/microsoft-struggling-to-restore-service-as-global-outage-affects-19749979",
        "published": "2026-11-13T01:44:00.000Z"
      },
      {
        "outlet": "KahawaTungu",
        "title": "Microsoft struggling to restore service as global outage affects Outlook and Teams",
        "url": "https://urgent.news/2026/11/13/microsoft-struggling-to-restore-service-as-global-outage-affects-19758150",
        "published": "2026-11-13T04:13:21.000Z"
      },
      {
        "outlet": "The Business Times - Singapore",
        "title": "Some Singapore government systems affected by Microsoft outage; no impact on Singpass: GovTech",
        "url": "https://urgent.news/2026/11/13/some-singapore-government-systems-affected-by-microsoft-outage-no",
        "published": "2026-11-13T04:40:33.000Z"
      },
      {
        "outlet": "Business Insider",
        "title": "The Microsoft outage is disrupting email. These business leaders barely use it anyway.",
        "url": "https://urgent.news/2026/11/13/the-microsoft-outage-is-disrupting-email-these-business-leaders",
        "published": "2026-11-13T06:07:12.000Z"
      },
      {
        "outlet": "Daily Maverick",
        "title": "Reporter’s notebook: Microsoft scrambles as Outlook inbox goes dark",
        "url": "https://urgent.news/2026/11/13/reporters-notebook-microsoft-scrambles-as-outlook-inbox-goes-dark",
        "published": "2026-11-13T07:00:51.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}