{
  "id": 19770637,
  "title": "Cloud problems: hours-long outages at Microsoft 365",
  "url": "https://urgent.news/2026/11/13/cloud-probleme-stundenlange-ausfalle-bei-microsoft-365",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-13T06:35:04.000Z",
  "source": {
    "name": "Handelsblatt",
    "slug": "handelsblatt",
    "url": "https://www.handelsblatt.com/technik/it-internet/cloud-probleme-stundenlange-ausfaelle-bei-microsoft-365/100269542.html"
  },
  "original_language": "de",
  "account": "A global outage lasting several hours has affected many companies and consumers using Microsoft's central cloud services, including Outlook and Microsoft 365. The disruption impacted various services such as Teams, Copilot, and interfaces with third-party providers like OpenAI and Anthropic. Microsoft reported that a process responsible for establishing secure connections was overloaded on affected servers, causing them to stop processing requests. The company has been working to resolve the issue, but despite some progress, it is unclear when all Microsoft 365 services will be fully operational again. This is not the first outage for Microsoft's cloud services, with a similar incident occurring at the end of August.",
  "summary": "Companies and consumers worldwide are affected by a major disruption at Microsoft. In addition to the email service Outlook, cloud applications such as Teams and the AI assistant Copilot are also experiencing issues.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}