{
  "id": 19767197,
  "title": "Microsoft Outage LIVE: Microsoft says steps to fix Outlook outage not going 'as expected'",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-live-microsoft-says-steps-to-fix-outlook-outage-not",
  "topic": "science",
  "section": "Science",
  "published": "2026-11-13T06:38:53.000Z",
  "source": {
    "name": "The Hindu - Sci-Tech",
    "slug": "the-hindu-sci-tech",
    "url": "https://www.thehindu.com/sci-tech/technology/microsoft-outage-live-updates-november-13-2026-steps-to-fix-outlook-and-other-apps-ongoing/article71696624.ece"
  },
  "original_language": "en",
  "account": "On Thursday, November 13, 2026, a significant outage impacted multiple Microsoft platforms, including Outlook, Teams, Copilot, and various Microsoft 365 services. Nearly 130,000 users reported problems accessing Outlook just after 1 pm local time, with issues persisting even as reports of difficulties began to subside. Microsoft acknowledged that its efforts to resolve the issue were not moving forward as planned, expressing the need for alternative solutions to restore service. The outage affected not only users directly reliant on Microsoft's email and collaboration services but also broader business ecosystems, causing disruptions in customer communications, scheduled meetings, and internal operations. Companies such as Atsuya Technologies Pvt Ltd and Bharti Airtel reported difficulties in sending critical emails, accessing customer alerts, and conducting internal communications. The consequences of the outage extended beyond individual users and businesses, impacting sectors reliant on seamless digital communication. Microsoft acknowledged that most core functionalities of Teams were operational, but services dependent on Exchange Online were experiencing failures, including Outlook, Teams, and Copilot. As of the latest update, Microsoft stated that service restoration efforts were underway, but the timeline for a full resolution remained uncertain.",
  "summary": "Microsoft explained that a portion of its infrastructure was 'experiencing elevated load' which it said was 'likely contributing to the connectivity errors'",
  "key_points": [
    "Microsoft reported significant outage affecting Outlook, Teams, and Copilot on November 13, 2026.",
    "Nearly 130,000 users experienced difficulties accessing Outlook shortly after 1 pm local time."
  ],
  "editors_take": "The failure of Exchange Online services creates a cascading disruption for business ecosystems that depend on seamless digital communication and reliable access to core collaboration tools.",
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}