{
  "id": 19765769,
  "title": "Microsoft technical outage hits Outlook, Teams and 365 services",
  "url": "https://urgent.news/2026/11/13/microsoft-technical-outage-hits-outlook-teams-and-365-services",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T05:43:12.000Z",
  "source": {
    "name": "SABC News",
    "slug": "sabc-news",
    "url": "https://www.sabcnews.com/sabcnews/microsoft-technical-outage-hits-outlook-teams-and-365-services/"
  },
  "original_language": "en",
  "account": "A significant technical outage at Microsoft has impacted a variety of popular online services, including Outlook email, Teams messaging, and other Microsoft 365 applications. The disruption has left thousands of users, both businesses and individuals, unable to access their accounts. Down Detector, an outage-tracking website, recorded a large number of complaints during the peak of the issue. Microsoft has acknowledged the technical problems affecting its systems and reported that efforts to restore services are showing signs of improvement.\n\nThe issue arose when several of Microsoft's servers went offline unexpectedly, causing additional strain on the remaining infrastructure and disrupting access to email accounts. The company attributes the problem to automated systems designed to monitor server performance, which may have contributed to the issue. Microsoft's engineers have been working to restart affected servers, redirect traffic, and deploy technical fixes. An initial intervention was successful in restoring some servers, and the solution is now being rolled out more broadly.\n\nIn addition to Outlook, the outage has also affected other Microsoft 365 services, although the company reports that a previous disruption to Teams has been resolved.",
  "summary": "Microsoft acknowledged technical issues affecting systems, says making efforts to restore services",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 9,
    "also_reported_by": [
      {
        "outlet": "The Hindu - Sci-Tech",
        "title": "Widespread outage hits Microsoft apps",
        "url": "https://urgent.news/2026/11/12/widespread-outage-hits-microsoft-apps",
        "published": "2026-11-12T21:01:36.000Z"
      },
      {
        "outlet": "Japan Today",
        "title": "Widespread outage hits Microsoft apps",
        "url": "https://urgent.news/2026/11/12/widespread-outage-hits-microsoft-apps-19712830",
        "published": "2026-11-12T21:48:42.000Z"
      },
      {
        "outlet": "Channel News Asia",
        "title": "Microsoft Outlook outage: Tech giant works to restore access as disruptions spark concerns",
        "url": "https://urgent.news/2026/11/13/microsoft-outlook-outage-tech-giant-works-to-restore-access-as",
        "published": "2026-11-13T01:57:08.000Z"
      },
      {
        "outlet": "Deutsche Welle Science",
        "title": "Microsoft works to restore Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/13/microsoft-works-to-restore-outlook-and-teams-after-global-outage",
        "published": "2026-11-13T03:51:00.000Z"
      },
      {
        "outlet": "Gulf News",
        "title": "Microsoft outage explained: What went wrong with Outlook and Teams, and how it is hitting UAE users",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-explained-what-went-wrong-with-outlook-and-teams-and",
        "published": "2026-11-13T05:11:27.000Z"
      },
      {
        "outlet": "Free Malaysia Today",
        "title": "Microsoft battling to fix global Outlook outage",
        "url": "https://urgent.news/2026/11/13/microsoft-battling-to-fix-global-outlook-outage",
        "published": "2026-11-13T05:19:57.000Z"
      },
      {
        "outlet": "IOL",
        "title": "Microsoft scrambles to fix global Outlook outage as users face disruption",
        "url": "https://urgent.news/2026/11/13/microsoft-scrambles-to-fix-global-outlook-outage-as-users-face",
        "published": "2026-11-13T05:40:00.000Z"
      },
      {
        "outlet": "KBC",
        "title": "Global Microsoft outage affecting tens of thousands of users",
        "url": "https://urgent.news/2026/11/13/global-microsoft-outage-affecting-tens-of-thousands-of-users",
        "published": "2026-11-13T05:58:59.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}