{
  "id": 19765659,
  "title": "Microsoft outage explained: What went wrong with Outlook and Teams, and how it is hitting UAE users",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-explained-what-went-wrong-with-outlook-and-teams-and",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T05:11:27.000Z",
  "source": {
    "name": "Gulf News",
    "slug": "gulf-news",
    "url": "https://gulfnews.com/technology/microsoft-outage-explained-what-went-wrong-with-outlook-and-teams-and-how-it-is-hitting-uae-users-1.500745901"
  },
  "original_language": "en",
  "account": null,
  "summary": "Millions of people around the world, including in the UAE, were left unable to access their emails and work chats after a major Microsoft outage knocked out Outlook, Teams and other Microsoft 365 services. The disruption began on Thursday and was still affecting users on Friday morning, with Microsoft admitting that its first attempts to fix the problem had not worked. With businesses, government…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 9,
    "also_reported_by": [
      {
        "outlet": "The Hindu - Sci-Tech",
        "title": "Widespread outage hits Microsoft apps",
        "url": "https://urgent.news/2026/11/12/widespread-outage-hits-microsoft-apps",
        "published": "2026-11-12T21:01:36.000Z"
      },
      {
        "outlet": "Japan Today",
        "title": "Widespread outage hits Microsoft apps",
        "url": "https://urgent.news/2026/11/12/widespread-outage-hits-microsoft-apps-19712830",
        "published": "2026-11-12T21:48:42.000Z"
      },
      {
        "outlet": "Channel News Asia",
        "title": "Microsoft Outlook outage: Tech giant works to restore access as disruptions spark concerns",
        "url": "https://urgent.news/2026/11/13/microsoft-outlook-outage-tech-giant-works-to-restore-access-as",
        "published": "2026-11-13T01:57:08.000Z"
      },
      {
        "outlet": "Deutsche Welle Science",
        "title": "Microsoft works to restore Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/13/microsoft-works-to-restore-outlook-and-teams-after-global-outage",
        "published": "2026-11-13T03:51:00.000Z"
      },
      {
        "outlet": "Free Malaysia Today",
        "title": "Microsoft battling to fix global Outlook outage",
        "url": "https://urgent.news/2026/11/13/microsoft-battling-to-fix-global-outlook-outage",
        "published": "2026-11-13T05:19:57.000Z"
      },
      {
        "outlet": "IOL",
        "title": "Microsoft scrambles to fix global Outlook outage as users face disruption",
        "url": "https://urgent.news/2026/11/13/microsoft-scrambles-to-fix-global-outlook-outage-as-users-face",
        "published": "2026-11-13T05:40:00.000Z"
      },
      {
        "outlet": "SABC News",
        "title": "Microsoft technical outage hits Outlook, Teams and 365 services",
        "url": "https://urgent.news/2026/11/13/microsoft-technical-outage-hits-outlook-teams-and-365-services",
        "published": "2026-11-13T05:43:12.000Z"
      },
      {
        "outlet": "KBC",
        "title": "Global Microsoft outage affecting tens of thousands of users",
        "url": "https://urgent.news/2026/11/13/global-microsoft-outage-affecting-tens-of-thousands-of-users",
        "published": "2026-11-13T05:58:59.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}