{
  "id": 19764861,
  "title": "Microsoft battling to fix global Outlook outage",
  "url": "https://urgent.news/2026/11/13/microsoft-battling-to-fix-global-outlook-outage",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T05:19:57.000Z",
  "source": {
    "name": "Free Malaysia Today",
    "slug": "free-malaysia-today",
    "url": "https://www.freemalaysiatoday.com/category/business/2026/11/13/microsoft-battling-to-fix-global-outlook-outage"
  },
  "original_language": "en",
  "account": null,
  "summary": "The hours-long disruption, which Microsoft attributed to 'elevated load' on its infrastructure, has hit email as well as products such as Teams and the AI assistant Copilot.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 9,
    "also_reported_by": [
      {
        "outlet": "The Hindu - Sci-Tech",
        "title": "Widespread outage hits Microsoft apps",
        "url": "https://urgent.news/2026/11/12/widespread-outage-hits-microsoft-apps",
        "published": "2026-11-12T21:01:36.000Z"
      },
      {
        "outlet": "Japan Today",
        "title": "Widespread outage hits Microsoft apps",
        "url": "https://urgent.news/2026/11/12/widespread-outage-hits-microsoft-apps-19712830",
        "published": "2026-11-12T21:48:42.000Z"
      },
      {
        "outlet": "Channel News Asia",
        "title": "Microsoft Outlook outage: Tech giant works to restore access as disruptions spark concerns",
        "url": "https://urgent.news/2026/11/13/microsoft-outlook-outage-tech-giant-works-to-restore-access-as",
        "published": "2026-11-13T01:57:08.000Z"
      },
      {
        "outlet": "Deutsche Welle Science",
        "title": "Microsoft works to restore Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/13/microsoft-works-to-restore-outlook-and-teams-after-global-outage",
        "published": "2026-11-13T03:51:00.000Z"
      },
      {
        "outlet": "Gulf News",
        "title": "Microsoft outage explained: What went wrong with Outlook and Teams, and how it is hitting UAE users",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-explained-what-went-wrong-with-outlook-and-teams-and",
        "published": "2026-11-13T05:11:27.000Z"
      },
      {
        "outlet": "IOL",
        "title": "Microsoft scrambles to fix global Outlook outage as users face disruption",
        "url": "https://urgent.news/2026/11/13/microsoft-scrambles-to-fix-global-outlook-outage-as-users-face",
        "published": "2026-11-13T05:40:00.000Z"
      },
      {
        "outlet": "SABC News",
        "title": "Microsoft technical outage hits Outlook, Teams and 365 services",
        "url": "https://urgent.news/2026/11/13/microsoft-technical-outage-hits-outlook-teams-and-365-services",
        "published": "2026-11-13T05:43:12.000Z"
      },
      {
        "outlet": "KBC",
        "title": "Global Microsoft outage affecting tens of thousands of users",
        "url": "https://urgent.news/2026/11/13/global-microsoft-outage-affecting-tens-of-thousands-of-users",
        "published": "2026-11-13T05:58:59.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}