{
  "id": 19753314,
  "title": "Microsoft outage: Outlook, Copilot and Teams remain disrupted, over 200,000 user issues reported",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-outlook-copilot-and-teams-remain-disrupted-over-200",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-13T03:39:42.000Z",
  "source": {
    "name": "Hindustan Times - World News",
    "slug": "hindustan-times-world-news",
    "url": "https://www.hindustantimes.com/world-news/microsoft-outage-outlook-copilot-and-teams-remain-disrupted-over-200-000-user-issues-reported-101794536402716.html"
  },
  "original_language": "en",
  "account": "On Thursday, Microsoft experienced a widespread global outage affecting services like Outlook, Teams, and Copilot. As restoration efforts continued, numerous businesses reliant on Microsoft were also impacted. Downdetector recorded a peak of approximately 200,000 user issue reports shortly after 1pm New York time, although the number of new reports has since diminished for applications such as Outlook and Copilot. Microsoft stated that they were making progress in restarting affected services and servers, adding that remediation actions would be expanded as stability was confirmed. Bloomberg reported that the company deployed fixes on malfunctioning systems and rerouted user traffic away from affected servers. Following an update around 6pm New York time, Microsoft noted \"limited recovery in some regions.\" The outage disrupted other businesses dependent on Microsoft, including OpenAI and Anthropic, with OpenAI investigating issues with Microsoft connectors and Anthropic encountering problems with the Microsoft 365 connector due to an upstream provider issue. Electric truck manufacturer Workhorse Group had to reschedule its Q3 results announcement due to the global Microsoft outage.",
  "summary": "In the latest update, Microsoft Corp stated that it was seeing positive results on its efforts to restart affected services and servers.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 9,
    "also_reported_by": [
      {
        "outlet": "Mashable",
        "title": "Microsoft outage: Microsoft 365, Teams, Outlook, Copilot all impacted",
        "url": "https://urgent.news/2026/11/12/microsoft-outage-microsoft-365-teams-outlook-copilot-all-impacted",
        "published": "2026-11-12T19:14:07.000Z"
      },
      {
        "outlet": "ProPakistani",
        "title": "Microsoft 365 Outage Hits Outlook, Teams and Copilot Worldwide",
        "url": "https://urgent.news/2026/11/12/microsoft-365-outage-hits-outlook-teams-and-copilot-worldwide",
        "published": "2026-11-12T19:18:18.000Z"
      },
      {
        "outlet": "Euronews",
        "title": "Microsoft outage hits Outlook, Teams and Copilot, disrupting thousands",
        "url": "https://urgent.news/2026/11/12/microsoft-outage-hits-outlook-teams-and-copilot-disrupting-thousands",
        "published": "2026-11-12T19:38:47.000Z"
      },
      {
        "outlet": "The Business Times - Companies & Markets",
        "title": "Microsoft says it’s working to fix Outlook, Copilot outage",
        "url": "https://urgent.news/2026/11/12/microsoft-says-its-working-to-fix-outlook-copilot-outage",
        "published": "2026-11-12T22:50:04.000Z"
      },
      {
        "outlet": "Malay Mail",
        "title": "Microsoft scrambles ‘aggressively’ as widespread outage hits Outlook, Teams, and Copilot worldwide",
        "url": "https://urgent.news/2026/11/13/microsoft-scrambles-aggressively-as-widespread-outage-hits-outlook",
        "published": "2026-11-13T02:24:07.000Z"
      },
      {
        "outlet": "The Indian Express",
        "title": "Outlook, Teams, Copilot hit globally; Microsoft says attempts to fix not going ‘as expected’",
        "url": "https://urgent.news/2026/11/13/outlook-teams-copilot-hit-globally-microsoft-says-attempts-to-fix-not",
        "published": "2026-11-13T04:04:01.000Z"
      },
      {
        "outlet": "The Citizen",
        "title": "Microsoft outage hits Outlook, Teams and Copilot across 74 countries",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-hits-outlook-teams-and-copilot-across-74-countries",
        "published": "2026-11-13T04:05:13.000Z"
      },
      {
        "outlet": "The Guardian Australia",
        "title": "A global Microsoft 365 outage has hit thousands – what happened and when will it be fixed?",
        "url": "https://urgent.news/2026/11/13/a-global-microsoft-365-outage-has-hit-thousands-what-happened-and",
        "published": "2026-11-13T04:46:47.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}