{
  "id": 19747260,
  "title": "BCRS operator says fraud taken seriously, after viral video of man repeatedly scanning same container",
  "url": "https://urgent.news/2026/11/13/bcrs-operator-says-fraud-taken-seriously-after-viral-video-of-man",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T02:30:16.000Z",
  "source": {
    "name": "Straits Times",
    "slug": "straits-times",
    "url": "https://www.straitstimes.com/singapore/bcrs-operator-says-fraud-taken-seriously-after-viral-video-of-man-repeatedly-scanning-same-container"
  },
  "original_language": "en",
  "account": "The Beverage Container Return Scheme (BCRS) operator emphasized on November 13 that it takes fraud and manipulation of reverse vending machines seriously, following a viral video showing a man repeatedly scanning the same container and discarding others into a machine. BCRS Ltd informed The Straits Times that they are aware of online videos demonstrating the man depositing ineligible containers after scanning eligible ones with a 10-cent deposit mark. The operator stated they are unable to comment further on the specifics of the case but mentioned that all reverse vending machines have digital transaction logs, 24-hour CCTV surveillance, and fraud detection technology. They also regularly monitor data across their return network to identify any unusual transaction patterns, and any fraudulent behavior would be reported to the relevant authorities for investigation and appropriate action. Since around November 10, the video has circulated on platforms like Facebook and TikTok, with the man repeatedly scanning a single can while throwing other containers, including a crushed one, into the machine. In response, BCRS Ltd adjusted the machines' calibration to address the issue and will continue strengthening safeguards across the return network to maintain the scheme's integrity. Only cans and bottles with the \"10-cent SG Return\" logo are eligible for deposit. Under the scheme, customers pay an extra 10 cents for each drink and receive the refund through EZ-Link or DBS PayLah! when they return the containers. There are approximately 1,300 such machines across the island. The National Environment Agency (NEA) stated that they view deliberate misuse of the machines seriously and have reminded BCRS Ltd to take measures to protect the scheme's integrity. The NEA encourages the public to use the machines responsibly and reports any suspected misuse directly to BCRS Ltd. BCRS Ltd prioritizes a reliable and fair system, validating refund claims and reconciling transaction records to prevent fraud, in line with its operating license. They appreciate the public's vigilance and urge members of the public to use the machines as intended to support the national recycling effort.",
  "summary": "The operator said it was unable to comment further on the specifics of the case.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}