{
  "id": 19744865,
  "title": "Microsoft outage cuts Queensland Health from emails, Teams",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-cuts-queensland-health-from-emails-teams-19744865",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T02:33:02.000Z",
  "source": {
    "name": "The Age",
    "slug": "the-age",
    "url": "https://www.theage.com.au/national/queensland/microsoft-outage-cuts-queensland-health-from-emails-teams-20261113-p61dys.html?ref=rss"
  },
  "original_language": "en",
  "account": null,
  "summary": "A widespread outage on Thursday disrupted Microsoft platforms including Outlook, Teams, and the AI assistant Copilot. Microsoft attributed the connectivity errors to elevated load on its infrastructure, which affected Microsoft 365 service connectivity for users across multiple regions including the Americas, Europe, Asia, and Africa. According to Downdetector, the disruption reached 74 countries and territories.\n\nThe Korea Times reported that the outage lasted more than five hours for thousands of users and also hit connectors used by OpenAI and Anthropic AI services. While reports of Outlook problems peaked at 138,058 around 1 p.m. ET, they had fallen significantly by the evening. Microsoft stated it was working to return affected servers to service and had observed limited recovery as users reconnected.\n\nRegarding the impact on Queensland, the health and ambulance services minister stated that no disruption to patient care or hospital service delivery has been detected, and the Triple Zero service remains unaffected, according to The Age and The Sydney Morning Herald.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "The Sydney Morning Herald",
        "title": "Microsoft outage cuts Queensland Health from emails, Teams",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-cuts-queensland-health-from-emails-teams",
        "published": "2026-11-13T02:33:02.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}