{
  "id": 19744810,
  "title": "Microsoft outage cuts Queensland Health from emails, Teams",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-cuts-queensland-health-from-emails-teams",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T02:33:02.000Z",
  "source": {
    "name": "The Sydney Morning Herald",
    "slug": "the-sydney-morning-herald",
    "url": "https://www.smh.com.au/national/queensland/microsoft-outage-cuts-queensland-health-from-emails-teams-20261113-p61dys.html?ref=rss"
  },
  "original_language": "en",
  "account": null,
  "summary": "A major global outage affecting Microsoft platforms including Outlook, Teams, and Copilot occurred on Thursday. Microsoft attributed the connectivity issues to an elevated load on its infrastructure. The disruption hit 74 countries and territories, impacting users across the Americas, Europe, Asia, and Africa. According to The Korea Times, the outage lasted more than five hours for thousands of users and also affected connectors used by AI services from OpenAI and Anthropic.\n\nDowndetector reported that problems with Outlook peaked at approximately 138,058 reports around 1 p.m. ET before falling by the evening. Microsoft stated it was working to reduce the impact by moving traffic off affected infrastructure and pausing deployments.\n\nIn response to the disruption, the health and ambulance services minister stated that no disruption has been detected to patient care or the delivery of services in hospitals, and the Triple Zero service remains unaffected, according to reports from The Sydney Morning Herald and The Age.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "The Age",
        "title": "Microsoft outage cuts Queensland Health from emails, Teams",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-cuts-queensland-health-from-emails-teams-19744865",
        "published": "2026-11-13T02:33:02.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}