{
  "id": 19744490,
  "title": "Gangguan perkhidmatan Microsoft 365 akibat masalah pelayan",
  "url": "https://urgent.news/2026/11/13/gangguan-perkhidmatan-microsoft-365-akibat-masalah-pelayan",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T01:29:47.000Z",
  "source": {
    "name": "Free Malaysia Today",
    "slug": "free-malaysia-today",
    "url": "https://www.freemalaysiatoday.com/category/bahasa/dunia/2026/11/13/gangguan-perkhidmatan-microsoft-365-akibat-masalah-pelayan"
  },
  "original_language": "en",
  "account": "Microsoft revealed on Thursday that a disruption in Microsoft 365 services across several regions was caused by a sudden malfunction of certain servers, rather than a surge in user traffic. According to Anadolu Agency, Microsoft 365 Status update on X platform stated that the issue had caused additional load on the operational infrastructure. The company found that the increased load was not due to increased traffic, but rather due to a sudden malfunction of several servers. Microsoft is actively working to restore the affected server operations. The disruption affects access to Exchange Online and possibly other Microsoft 365 services, with users reporting connection issues via various access methods. Microsoft stated that it has temporarily stopped all processing, rerouted traffic away from the overloaded infrastructure and restarted the malfunctioning servers as part of the recovery efforts. The service outage monitor Downdetector recorded over 97,000 reports of issues involving Outlook, over 38,000 complaints related to Microsoft 365 and roughly 4,500 reports about Teams in the United States (US). However, the actual number of users affected may differ based on the data provided by Downdetector, as the report cites user-provided data. Microsoft asked users to refer to their status website and Microsoft 365 management center for the latest developments on the known incident via reference code EX1550543 and MO1550821.",
  "summary": "Gangguan itu menjejaskan akses ke peti mel Exchange Online dan mungkin perkhidmatan Microsoft 365 lain, dengan pengguna melaporkan masalah sambungan menerusi pelbagai kaedah akses.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}