{
  "id": 19742139,
  "title": "Microsoft Outlook outage: Tech giant works to restore access as disruptions spark concerns",
  "url": "https://urgent.news/2026/11/13/microsoft-outlook-outage-tech-giant-works-to-restore-access-as",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T01:57:08.000Z",
  "source": {
    "name": "Channel News Asia",
    "slug": "channel-news-asia",
    "url": "https://www.channelnewsasia.com/world/microsoft-outlook-outage-email-teams-live-6548071"
  },
  "original_language": "en",
  "account": "Microsoft is actively working to restore access to its Outlook email service following widespread disruptions that have impacted numerous users. Singapore-based Microsoft Outlook users are reporting difficulties in accessing their inboxes, sending messages, and receiving emails. These issues have raised concerns among individuals and businesses that rely on Outlook for their daily communication and work needs.\n\nIn addition to Outlook, users have also reported problems with Microsoft 365 and Teams. To keep the audience informed, a live blog is being provided for the latest updates on the outage. Notifications will be sent for breaking news and the top stories of the day, accessible through the channel on various chat applications.\n\nCNA, in its communication, acknowledges the inconvenience caused by the browser switch and emphasizes the desire for an improved user experience. To achieve this, users are advised to upgrade to a supported browser or, for the best possible experience, download the mobile app.",
  "summary": "Microsoft is working to restore access to Outlook following widespread disruptions that have affected users.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "The Hindu - Sci-Tech",
        "title": "Widespread outage hits Microsoft apps",
        "url": "https://urgent.news/2026/11/12/widespread-outage-hits-microsoft-apps",
        "published": "2026-11-12T21:01:36.000Z"
      },
      {
        "outlet": "Japan Today",
        "title": "Widespread outage hits Microsoft apps",
        "url": "https://urgent.news/2026/11/12/widespread-outage-hits-microsoft-apps-19712830",
        "published": "2026-11-12T21:48:42.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}