{
  "id": 19735713,
  "title": "Microsoft outage drags on for hours, disrupting Outlook, Teams for thousands",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-drags-on-for-hours-disrupting-outlook-teams-for-19735713",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T01:12:03.000Z",
  "source": {
    "name": "The Korea Times",
    "slug": "the-korea-times-koreatimes",
    "url": "https://www.koreatimes.co.kr/world/20261113/microsoft-outage-drags-on-for-hours-disrupting-outlook-teams-for-thousands"
  },
  "original_language": "en",
  "account": "Microsoft's 365 platform, including Outlook, Teams, and other applications, continued to experience disruptions for thousands of users for over five hours on Thursday. The outage also impacted connectors utilized by AI services from OpenAI and Anthropic. As of 6 p.m. ET, Microsoft stated it was still working to restore affected servers, reporting limited recovery as users began reconnecting. Reports of Outlook issues peaked at 138,058 around 1 p.m. ET, with the figure declining to approximately 34,490 by the evening, according to Downdetector. Initially, the company attributed the elevated load to a number of servers being unexpectedly unavailable rather than an increase in traffic. By 5:47 p.m. ET, the number of reported problems with Microsoft 365 had decreased to nearly 13,000 users, while there were 763 reports of users facing difficulties accessing Teams, as per Downdetector data. The technology giant subsequently reported that the restored servers had remained stable.",
  "summary": "Microsoft 365, Outlook, Teams and other apps of the company remained disrupted for thousands of users for more than five hours on Thursday, with the outage also hitting connectors used by OpenAI's and Anthropic's AI services. As of 6 p.m. ET, Microsoft said it was still working to return affected servers to service, and had observed limited recovery as users gradually reconnected. Reports of…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "The Business Times - Companies & Markets",
        "title": "Microsoft outage drags on for hours, disrupting Outlook, Teams for thousands",
        "url": "https://urgent.news/2026/11/12/microsoft-outage-drags-on-for-hours-disrupting-outlook-teams-for",
        "published": "2026-11-12T22:50:04.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}