{
  "id": 19717855,
  "title": "Microsoft 365, Outlook down for thousands of US users",
  "url": "https://urgent.news/2026/11/12/microsoft-365-outlook-down-for-thousands-of-us-users-19717855",
  "topic": "world",
  "section": "World",
  "published": "2026-11-12T21:19:29.000Z",
  "source": {
    "name": "Free Malaysia Today",
    "slug": "free-malaysia-today-freemalays",
    "url": "https://www.freemalaysiatoday.com/category/highlight/2026/11/13/microsoft-365-outlook-down-for-thousands-of-us-users"
  },
  "original_language": "en",
  "account": "Microsoft announced the resolution of a Teams outage in North America, but later issued a warning that Microsoft 365 connectivity issues might also affect users in other regions. According to the outage-tracking website Downdetector.com, Microsoft 365, Outlook, and Teams experienced widespread disruptions for thousands of US users on Thursday. By 2:07 p.m. ET, Downdetector had recorded over 97,000 reports of Outlook issues, more than 38,000 reports of Microsoft 365 problems, and around 4,500 reports of Teams-related difficulties. Microsoft stated they were taking all necessary steps to mitigate the impact, including pausing deployments, rerouting traffic, and restarting affected servers. Earlier, the company had confirmed the end of a Teams disruption in North America, but later added that the issue could potentially impact Microsoft 365 service connectivity for users in other parts of the world. OpenAI and Anthropic, AI service providers, also reported trouble with their Microsoft 365 connectors, with OpenAI investigating new connection breakdowns and Anthropic identifying a problem with an upstream provider.",
  "summary": "Downdetector recorded more than 97,000 reports of Outlook outages at 3.07am Malaysian time (2.07pm ET).",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}