{
  "id": 19716614,
  "title": "Microsoft 365, Outlook down for thousands of US users",
  "url": "https://urgent.news/2026/11/12/microsoft-365-outlook-down-for-thousands-of-us-users",
  "topic": "world",
  "section": "World",
  "published": "2026-11-12T21:19:29.000Z",
  "source": {
    "name": "Free Malaysia Today",
    "slug": "free-malaysia-today",
    "url": "https://www.freemalaysiatoday.com/category/highlight/2026/11/13/microsoft-365-outlook-down-for-thousands-of-us-users"
  },
  "original_language": "en",
  "account": "Microsoft reported that its Microsoft 365, Outlook and Teams services experienced widespread outages for thousands of users in the United States on Thursday. According to the outage-tracking website Downdetector, the disruption also affected connectors used by AI services from OpenAI and Anthropic. Over 97,000 users reported issues with Outlook at 2:07 p.m. ET, while more than 38,000 reported problems with Microsoft 365 and around 4,500 had trouble accessing Teams. Microsoft stated that it is actively working to reduce the impact of the issue. The company has paused all deployments, redirected traffic away from the affected infrastructure and is restarting servers to restore service. Initially, Microsoft had confirmed that it had resolved a Teams disruption affecting users in North America, but later warned that the issue could also impact Microsoft 365 service connectivity for users in other regions. OpenAI and Anthropic are currently investigating the problems with their respective Microsoft connectors.",
  "summary": "Downdetector recorded more than 97,000 reports of Outlook outages at 3.07am Malaysian time (2.07pm ET).",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}