{
  "id": 19709450,
  "title": "Microsoft 365 outage: Outlook is down, and the internet is touching grass",
  "url": "https://urgent.news/2026/11/12/microsoft-365-outage-outlook-is-down-and-the-internet-is-touching",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-12T20:38:39.000Z",
  "source": {
    "name": "Mashable",
    "slug": "mashable",
    "url": "https://mashable.com/tech/microsoft-outlook-outage-365-down-reactions-nov-12-2026"
  },
  "original_language": "en",
  "account": "On Thursday, Microsoft experienced a major outage that left Outlook and several other services down for their users. The issue began around 12:30 p.m. ET, with reports of Outlook problems quickly rising to over 130,000 on Downdetector by 1:12 p.m. ET. Users on social media took advantage of the downtime to post about their experiences, with some joking about taking an early lunch break or calling the affected service Microsoft 364. The outage primarily impacted Exchange Online, the service behind work and school Outlook inboxes, but other services such as Teams, Microsoft 365 Copilot, SharePoint Online, and Defender XDR were also potentially affected. Microsoft attributed the issue to unusually high load on their infrastructure and reported that they had rerouted traffic and were restarting affected servers to resolve the problem.",
  "summary": "Microsoft platforms went down on Nov. 12, and workers on the internet joked about clocking out early and renaming the service “Microsoft 364.”",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}