{
  "id": 19698105,
  "title": "Microsoft Outlook down today?",
  "url": "https://urgent.news/2026/11/12/microsoft-outlook-down-today",
  "topic": "business",
  "section": "Business",
  "published": "2026-11-12T19:07:12.000Z",
  "source": {
    "name": "The Economic Times",
    "slug": "the-economic-times",
    "url": "https://economictimes.indiatimes.com/news/international/world-news/microsoft-outlook-down-today-downdetector-reports-surge-as-north-and-south-american-users-face-email-access-problems/articleshow/135781142.cms"
  },
  "original_language": "en",
  "account": "Numerous reports emerged on Thursday of email access troubles among Microsoft Outlook users, with many encountering difficulties logging into their accounts and sending/receiving emails. The outage extended beyond email to encompass other Microsoft 365 services. Microsoft announced it was investigating connectivity issues related to Exchange Online, the service powering Outlook's email functionality. Social media and outage trackers reported widespread user complaints, with over 130,000 Outlook-related issues filed by early Eastern time. The outage appeared not limited to North America, impacting Microsoft 365 customers who also faced problems with related applications like SharePoint Online, Microsoft Teams, and Copilot 365. Microsoft attributed the issues to server unavailability, which unexpectedly became unavailable, causing additional strain on remaining systems. The company was working to bring the affected servers back online and redistribute connection traffic to alleviate the pressure on the impacted systems.",
  "summary": null,
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "RNZ Business",
        "title": "Global outage hits Microsoft's Outlook",
        "url": "https://urgent.news/2026/11/12/global-outage-hits-microsofts-outlook",
        "published": "2026-11-12T19:01:08.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}