{
  "id": 19695011,
  "title": "Microsoft 365 Outage Hits Outlook, Teams and Copilot Worldwide",
  "url": "https://urgent.news/2026/11/12/microsoft-365-outage-hits-outlook-teams-and-copilot-worldwide",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-12T19:18:18.000Z",
  "source": {
    "name": "ProPakistani",
    "slug": "propakistani",
    "url": "https://propakistani.pk/2026/11/13/microsoft-365-outage-outlook-teams-copilot/"
  },
  "original_language": "en",
  "account": "Microsoft 365 users worldwide are experiencing difficulties accessing Outlook, Teams, and other services as the company grapples with a significant outage. The issue began around 10:54 PM PKT on Thursday, with problems first reported in the Americas regarding Exchange Online mailboxes. Microsoft then confirmed that the problem could impact users in any region. According to the Microsoft 365 status page, potentially affected services include Exchange Online (Outlook email), Microsoft Teams, SharePoint Online, Microsoft 365 Copilot, and Microsoft Defender XDR. Users may find themselves unable to access their mailboxes through Outlook on the web, mobile email apps using Exchange ActiveSync, and other connection methods. The outage stems from a portion of Microsoft's infrastructure experiencing elevated load across multiple regions, likely causing connection errors. The company is also investigating an unexpected increase in a specific type of service traffic. Microsoft is \"aggressively pursuing all pathways to reduce impact\" and has paused all deployments, spread connection traffic across its worldwide infrastructure, redirected traffic away from affected systems, and initiated server restarts. The company has not disclosed the number of affected users or the estimated time for full service restoration. Earlier on Thursday, Microsoft faced a separate Teams disruption in North America, which was reportedly resolved by 10:09 PM PKT. This incident follows a recent Google Cloud outage that disrupted banks, courts, and businesses. Microsoft is providing updates on the Microsoft 365 admin center under incident EX1550543.",
  "summary": "Microsoft 365 users around the world are struggling to access Outlook, Teams, and other services as Microsoft deals with a … Read More The post Microsoft 365 Outage Hits Outlook, Teams and Copilot Worldwide appeared first on ProPakistani .",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "Mashable",
        "title": "Microsoft outage: Microsoft 365, Teams, Outlook, Copilot all impacted",
        "url": "https://urgent.news/2026/11/12/microsoft-outage-microsoft-365-teams-outlook-copilot-all-impacted",
        "published": "2026-11-12T19:14:07.000Z"
      },
      {
        "outlet": "Euronews",
        "title": "Microsoft outage hits Outlook, Teams and Copilot, disrupting thousands",
        "url": "https://urgent.news/2026/11/12/microsoft-outage-hits-outlook-teams-and-copilot-disrupting-thousands",
        "published": "2026-11-12T19:38:47.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}