{
  "id": 19691197,
  "title": "Outlook email outage affects users around the world",
  "url": "https://urgent.news/2026/11/12/outlook-email-outage-affects-users-around-the-world",
  "topic": "world",
  "section": "World",
  "published": "2026-11-12T18:34:11.000Z",
  "source": {
    "name": "The National UAE",
    "slug": "the-national-uae",
    "url": "https://www.thenationalnews.com/future/technology/2026/11/12/microsoft-outlook-outage-email/"
  },
  "original_language": "en",
  "account": "Outlook email users worldwide are experiencing issues sending and receiving messages, according to reports. Microsoft's status website confirmed the problem on Thursday afternoon. The status page indicated that users may be unable to connect to their mailboxes in Exchange Online, regardless of the connection method used. Microsoft is currently investigating the matter, and additional details can be found in the Microsoft 365 admin center under EX1550543.\n\nMicrosoft has collected networking logs to gather more information about the source of the errors and determine the next steps. Downdetector, a popular website for tracking internet outages, reports that users across the globe are also encountering problems with Microsoft Teams, Copilot, and Teams. Microsoft has labeled the issue as a service degradation, which is being characterized as a developing situation.",
  "summary": "Users of various Microsoft tools, including Outlook email, are reporting problems sending and receiving messages. Microsoft's status website acknowledged the problem on Thursday afternoon. \"Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods,\" a message on the Microsoft page read in part. We're investigating reports of users experiencing issues…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "Channel News Asia",
        "title": "Microsoft 365, Outlook down for thousands of US users, Downdetector shows",
        "url": "https://urgent.news/2026/11/12/microsoft-365-outlook-down-for-thousands-of-us-users-downdetector",
        "published": "2026-11-12T18:32:48.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}