{
  "id": 19687156,
  "title": "Apple says it will shut down its Apple Support Community forums after 28 years",
  "url": "https://urgent.news/2026/11/12/apple-says-it-will-shut-down-its-apple-support-community-forums-after",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-12T17:23:10.000Z",
  "source": {
    "name": "Mashable",
    "slug": "mashable",
    "url": "https://mashable.com/tech/apple-shutting-down-support-community-forums"
  },
  "original_language": "en",
  "account": "Apple has announced the closure of its 28-year-old Apple Support Community forums, a platform where users sought help for their Apple products. The forum, initially launched in 1998 as the Apple Tech Exchange, underwent various name changes before settling on the current name in 2022. The final post on the forum was made on November 10, with the last reply following shortly after. Apple announced the closure on Tuesday, disabling new postings and transitioning the site to a read-only state, with the complete shutdown set for November 20, 2026. The company emphasizes that users can still find guidance on the official Apple Support site. Apple's decision to sunset the community comes after a thorough evaluation of strategy and customer needs.",
  "summary": "Apple Support Community is no more as Apple shuts down its 28 year old community-run support forum.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}