{
  "id": 19651406,
  "title": "Safaricom responds after customer reports unauthorised GlobalPay card deduction from M-PESA",
  "url": "https://urgent.news/2026/11/12/safaricom-responds-after-customer-reports-unauthorised-globalpay-card",
  "topic": "world",
  "section": "World",
  "published": "2026-11-12T11:54:44.000Z",
  "source": {
    "name": "People Daily Kenya",
    "slug": "people-daily-kenya",
    "url": "https://peopledaily.digital/business/safaricom-responds-after-customer-reports-unauthorised-globalpay-card-deduction-from-m-pesa"
  },
  "original_language": "en",
  "account": null,
  "summary": "Safaricom has advised a customer who reported an unauthorised deduction from her M-PESA account through the M-PESA GlobalPay Virtual Visa Card, outlining the steps she should follow to formally dispute the transaction. The telecommunications company issued the guidance after an X user identified as @Maritsa_M raised concerns on Thursday, November 12, 2026, over an unexpected […]",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}