{
  "id": 19621863,
  "title": "Nearly 1.8 million calls to police emergency number 10111 abandoned, SAPS admits",
  "url": "https://urgent.news/2026/11/12/nearly-1-8-million-calls-to-police-emergency-number-10111-abandoned",
  "topic": "world",
  "section": "World",
  "published": "2026-11-12T08:00:00.000Z",
  "source": {
    "name": "IOL",
    "slug": "iol",
    "url": "https://iol.co.za/capetimes/news/2026-11-12-nearly-18-million-calls-to-police-emergency-number-10111-abandoned-saps-admits/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Almost 1.8 million calls to South Africa's 10111 police emergency number were abandoned in 2025/26, with SAPS acknowledging severe staffing shortages and problems at call centres.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}